https://helpforum.sky.com/t5/Sky-Q/My-SKY-Q-records-in-HD-when-I-have-selected-SD-hence-I-can-t-watch-it-I-have-gone-to-my-settings/m-p/5036215#M706223 <P>Ok that's bizarre. Does it show which channel the last 3 were recorded on and is it different?</P> Tue, 15 Jul 2025 07:22:15 GMT Chodley 2025-07-15T07:22:15Z https://helpforum.sky.com/t5/Sky-Q/My-SKY-Q-records-in-HD-when-I-have-selected-SD-hence-I-can-t-watch-it-I-have-gone-to-my-settings/m-p/5035804#M706177 <P>I need to find how to make sure the series is recorded in SD and not switch to HD half way through the recordings</P> Mon, 14 Jul 2025 16:15:25 GMT https://helpforum.sky.com/t5/Sky-Q/My-SKY-Q-records-in-HD-when-I-have-selected-SD-hence-I-can-t-watch-it-I-have-gone-to-my-settings/m-p/5035804#M706177 Flish1 2025-07-14T16:15:25Z https://helpforum.sky.com/t5/Sky-Q/My-SKY-Q-records-in-HD-when-I-have-selected-SD-hence-I-can-t-watch-it-I-have-gone-to-my-settings/m-p/5036064#M706206 <P>HD is on a different channel so not sure how that can happen with a series link?</P> Mon, 14 Jul 2025 21:18:47 GMT https://helpforum.sky.com/t5/Sky-Q/My-SKY-Q-records-in-HD-when-I-have-selected-SD-hence-I-can-t-watch-it-I-have-gone-to-my-settings/m-p/5036064#M706206 Chodley 2025-07-14T21:18:47Z https://helpforum.sky.com/t5/Sky-Q/My-SKY-Q-records-in-HD-when-I-have-selected-SD-hence-I-can-t-watch-it-I-have-gone-to-my-settings/m-p/5036148#M706213 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4433677">@Flish1</a>&nbsp;wrote:<BR /><P>I need to find how to make sure the series is recorded in SD and not switch to HD half way through the recordings</P><HR /></BLOCKQUOTE><P>Do you mean Record or Download?</P> Tue, 15 Jul 2025 05:46:21 GMT https://helpforum.sky.com/t5/Sky-Q/My-SKY-Q-records-in-HD-when-I-have-selected-SD-hence-I-can-t-watch-it-I-have-gone-to-my-settings/m-p/5036148#M706213 oj01 2025-07-15T05:46:21Z https://helpforum.sky.com/t5/Sky-Q/My-SKY-Q-records-in-HD-when-I-have-selected-SD-hence-I-can-t-watch-it-I-have-gone-to-my-settings/m-p/5036190#M706220 <P>I record a series and have it on series link. Say there are 6 in a series , it will record 3 in SD then record the remaining 3 in HD. I then cannot view the last 3 as I do not have HD. How can that happen or is there a fault with the box</P> Tue, 15 Jul 2025 06:50:41 GMT https://helpforum.sky.com/t5/Sky-Q/My-SKY-Q-records-in-HD-when-I-have-selected-SD-hence-I-can-t-watch-it-I-have-gone-to-my-settings/m-p/5036190#M706220 Flish1 2025-07-15T06:50:41Z https://helpforum.sky.com/t5/Sky-Q/My-SKY-Q-records-in-HD-when-I-have-selected-SD-hence-I-can-t-watch-it-I-have-gone-to-my-settings/m-p/5036191#M706221 <P>I mean record</P> Tue, 15 Jul 2025 06:52:50 GMT https://helpforum.sky.com/t5/Sky-Q/My-SKY-Q-records-in-HD-when-I-have-selected-SD-hence-I-can-t-watch-it-I-have-gone-to-my-settings/m-p/5036191#M706221 Flish1 2025-07-15T06:52:50Z https://helpforum.sky.com/t5/Sky-Q/My-SKY-Q-records-in-HD-when-I-have-selected-SD-hence-I-can-t-watch-it-I-have-gone-to-my-settings/m-p/5036215#M706223 <P>Ok that's bizarre. Does it show which channel the last 3 were recorded on and is it different?</P> Tue, 15 Jul 2025 07:22:15 GMT https://helpforum.sky.com/t5/Sky-Q/My-SKY-Q-records-in-HD-when-I-have-selected-SD-hence-I-can-t-watch-it-I-have-gone-to-my-settings/m-p/5036215#M706223 Chodley 2025-07-15T07:22:15Z https://helpforum.sky.com/t5/Sky-Q/My-SKY-Q-records-in-HD-when-I-have-selected-SD-hence-I-can-t-watch-it-I-have-gone-to-my-settings/m-p/5036220#M706224 <P>You should post an example which may help.</P><P>&nbsp;</P><P>BBC channels often switch to a different channel; for recordings mid-season.</P><P>&nbsp;</P><P>I'll set a series link on BBC1 South - and although the recordings still happen they may now be on (say) BBC1 Scotland.</P><P>&nbsp;</P><P>It is down to bad metadata from the broadcaster themselves.</P><P>&nbsp;</P><BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4433677">@Flish1</a>&nbsp;wrote:<BR /><P>I need to find how to make sure the series is recorded in SD and not switch to HD half way through the recordings</P><HR /></BLOCKQUOTE><P>&nbsp;</P> Tue, 15 Jul 2025 07:59:36 GMT https://helpforum.sky.com/t5/Sky-Q/My-SKY-Q-records-in-HD-when-I-have-selected-SD-hence-I-can-t-watch-it-I-have-gone-to-my-settings/m-p/5036220#M706224 ozsat 2025-07-15T07:59:36Z https://helpforum.sky.com/t5/Sky-Q/My-SKY-Q-records-in-HD-when-I-have-selected-SD-hence-I-can-t-watch-it-I-have-gone-to-my-settings/m-p/5036235#M706229 <P>Oh wow. Never noticed that. I guess that's ok as long as they don't switch to HD!</P> Tue, 15 Jul 2025 07:44:42 GMT https://helpforum.sky.com/t5/Sky-Q/My-SKY-Q-records-in-HD-when-I-have-selected-SD-hence-I-can-t-watch-it-I-have-gone-to-my-settings/m-p/5036235#M706229 Chodley 2025-07-15T07:44:42Z https://helpforum.sky.com/t5/Sky-Q/My-SKY-Q-records-in-HD-when-I-have-selected-SD-hence-I-can-t-watch-it-I-have-gone-to-my-settings/m-p/5036241#M706232 <P>Happens a lot here with BBC1 - sometimes switches to Wales.</P><P>&nbsp;</P><P>It could be a timing issue within the box where it gets the metadata for an alternate showing first.</P><P>&nbsp;</P><BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/227372">@Chodley</a>&nbsp;wrote:<BR /><P>Oh wow. Never noticed that. I guess that's ok as long as they don't switch to HD!</P><HR /></BLOCKQUOTE><P>&nbsp;</P> Tue, 15 Jul 2025 08:01:15 GMT https://helpforum.sky.com/t5/Sky-Q/My-SKY-Q-records-in-HD-when-I-have-selected-SD-hence-I-can-t-watch-it-I-have-gone-to-my-settings/m-p/5036241#M706232 ozsat 2025-07-15T08:01:15Z https://helpforum.sky.com/t5/Sky-Q/My-SKY-Q-records-in-HD-when-I-have-selected-SD-hence-I-can-t-watch-it-I-have-gone-to-my-settings/m-p/5036255#M706236 <P>It is the same channel but with HD next to it</P> Tue, 15 Jul 2025 08:22:25 GMT https://helpforum.sky.com/t5/Sky-Q/My-SKY-Q-records-in-HD-when-I-have-selected-SD-hence-I-can-t-watch-it-I-have-gone-to-my-settings/m-p/5036255#M706236 Flish1 2025-07-15T08:22:25Z https://helpforum.sky.com/t5/Sky-Q/My-SKY-Q-records-in-HD-when-I-have-selected-SD-hence-I-can-t-watch-it-I-have-gone-to-my-settings/m-p/5036258#M706237 <P>It's usually U&amp;Drama or Alibi.&nbsp;</P> Tue, 15 Jul 2025 08:26:52 GMT https://helpforum.sky.com/t5/Sky-Q/My-SKY-Q-records-in-HD-when-I-have-selected-SD-hence-I-can-t-watch-it-I-have-gone-to-my-settings/m-p/5036258#M706237 Flish1 2025-07-15T08:26:52Z https://helpforum.sky.com/t5/Sky-Q/My-SKY-Q-records-in-HD-when-I-have-selected-SD-hence-I-can-t-watch-it-I-have-gone-to-my-settings/m-p/5036294#M706244 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4433677">@Flish1</a>&nbsp;wrote:<BR /><P>It's usually U&amp;Drama or Alibi.&nbsp;</P><HR /></BLOCKQUOTE><P>That definitely shouldn't be happening but suspect it's almost certainly an error within the program metadata rather than an issue with your box or anything you're doing.</P><P>I would send an email to Viewer Relations viewerR@sky.com giving as much detail as possible (include specific program examples) and they will look into it.</P><P>In the meantime you should be able to download the SD version to watch.</P> Tue, 15 Jul 2025 09:20:06 GMT https://helpforum.sky.com/t5/Sky-Q/My-SKY-Q-records-in-HD-when-I-have-selected-SD-hence-I-can-t-watch-it-I-have-gone-to-my-settings/m-p/5036294#M706244 oj01 2025-07-15T09:20:06Z https://helpforum.sky.com/t5/Sky-Q/My-SKY-Q-records-in-HD-when-I-have-selected-SD-hence-I-can-t-watch-it-I-have-gone-to-my-settings/m-p/5036576#M706262 <P>Thanks for that and will go. However, if I try to download it only does it in HD . ( not every time, I hasten to add&nbsp;</P> Tue, 15 Jul 2025 14:22:32 GMT https://helpforum.sky.com/t5/Sky-Q/My-SKY-Q-records-in-HD-when-I-have-selected-SD-hence-I-can-t-watch-it-I-have-gone-to-my-settings/m-p/5036576#M706262 Flish1 2025-07-15T14:22:32Z https://helpforum.sky.com/t5/Sky-Q/My-SKY-Q-records-in-HD-when-I-have-selected-SD-hence-I-can-t-watch-it-I-have-gone-to-my-settings/m-p/5037055#M706321 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4433677">@Flish1</a>&nbsp;wrote:<BR /><P>Thanks for that and will go. However, if I try to download it only does it in HD . ( not every time, I hasten to add&nbsp;</P><HR /></BLOCKQUOTE><P>Even if you explicitly go into "More Formats" and select SD?</P> Wed, 16 Jul 2025 07:38:29 GMT https://helpforum.sky.com/t5/Sky-Q/My-SKY-Q-records-in-HD-when-I-have-selected-SD-hence-I-can-t-watch-it-I-have-gone-to-my-settings/m-p/5037055#M706321 Chodley 2025-07-16T07:38:29Z https://helpforum.sky.com/t5/Sky-Q/My-SKY-Q-records-in-HD-when-I-have-selected-SD-hence-I-can-t-watch-it-I-have-gone-to-my-settings/m-p/5037062#M706324 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4433677">@Flish1</a>&nbsp;wrote:<BR /> <P>Thanks for that and will go. However, if I try to download it only does it in HD . ( not every time, I hasten to add&nbsp;</P> <HR /></BLOCKQUOTE> <P>hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4433677">@Flish1</a>&nbsp;</P> <P>&nbsp;</P> <P>for downloads&nbsp;<BR /><BR />have you changed your download preference to SD ?<BR />Main Menu -&gt; Settings -&gt; Setup -&gt; Preferences <BR /><BR />(Please note this setting can only be set on the Main box)</P> Wed, 16 Jul 2025 07:45:52 GMT https://helpforum.sky.com/t5/Sky-Q/My-SKY-Q-records-in-HD-when-I-have-selected-SD-hence-I-can-t-watch-it-I-have-gone-to-my-settings/m-p/5037062#M706324 nigea99 2025-07-16T07:45:52Z https://helpforum.sky.com/t5/Sky-Q/My-SKY-Q-records-in-HD-when-I-have-selected-SD-hence-I-can-t-watch-it-I-have-gone-to-my-settings/m-p/5037095#M706328 <P>Yes even if I select formats</P> Wed, 16 Jul 2025 08:40:14 GMT https://helpforum.sky.com/t5/Sky-Q/My-SKY-Q-records-in-HD-when-I-have-selected-SD-hence-I-can-t-watch-it-I-have-gone-to-my-settings/m-p/5037095#M706328 Flish1 2025-07-16T08:40:14Z https://helpforum.sky.com/t5/Sky-Q/My-SKY-Q-records-in-HD-when-I-have-selected-SD-hence-I-can-t-watch-it-I-have-gone-to-my-settings/m-p/5037097#M706329 <P>Yes I have done and it's set to SD</P> Wed, 16 Jul 2025 08:41:38 GMT https://helpforum.sky.com/t5/Sky-Q/My-SKY-Q-records-in-HD-when-I-have-selected-SD-hence-I-can-t-watch-it-I-have-gone-to-my-settings/m-p/5037097#M706329 Flish1 2025-07-16T08:41:38Z https://helpforum.sky.com/t5/Sky-Q/My-SKY-Q-records-in-HD-when-I-have-selected-SD-hence-I-can-t-watch-it-I-have-gone-to-my-settings/m-p/5045033#M707111 <P>Some channels only broadcast in HD. I find this frustrating as recorded programmes then take up too much memory! Some programmes I can record on the +1 channels which are broadcast in SD, but not all channels have the +1 option. I am disappointed that Discovery/History no longer have +1 options.</P> Sat, 26 Jul 2025 08:59:55 GMT https://helpforum.sky.com/t5/Sky-Q/My-SKY-Q-records-in-HD-when-I-have-selected-SD-hence-I-can-t-watch-it-I-have-gone-to-my-settings/m-p/5045033#M707111 NellJ 2025-07-26T08:59:55Z https://helpforum.sky.com/t5/Sky-Q/My-SKY-Q-records-in-HD-when-I-have-selected-SD-hence-I-can-t-watch-it-I-have-gone-to-my-settings/m-p/5045167#M707129 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4433677">@Flish1</a>&nbsp;wrote:<BR /><P>Yes I have done and it's set to SD</P><HR /></BLOCKQUOTE><P>That setting is for downloads, not recordings.&nbsp;</P> Sat, 26 Jul 2025 12:30:04 GMT https://helpforum.sky.com/t5/Sky-Q/My-SKY-Q-records-in-HD-when-I-have-selected-SD-hence-I-can-t-watch-it-I-have-gone-to-my-settings/m-p/5045167#M707129 Chodley 2025-07-26T12:30:04Z https://helpforum.sky.com/t5/Sky-Q/My-SKY-Q-records-in-HD-when-I-have-selected-SD-hence-I-can-t-watch-it-I-have-gone-to-my-settings/m-p/5045168#M707130 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4232395">@NellJ</a>&nbsp;wrote:<BR /><P>Some channels only broadcast in HD. I find this frustrating as recorded programmes then take up too much memory! Some programmes I can record on the +1 channels which are broadcast in SD, but not all channels have the +1 option. I am disappointed that Discovery/History no longer have +1 options.</P><HR /></BLOCKQUOTE><P>It's hard drive space, not memory /pedant</P><P>&nbsp;</P><P>You can get a LOT of HD recordings in even 1TB.</P> Sat, 26 Jul 2025 12:30:50 GMT https://helpforum.sky.com/t5/Sky-Q/My-SKY-Q-records-in-HD-when-I-have-selected-SD-hence-I-can-t-watch-it-I-have-gone-to-my-settings/m-p/5045168#M707130 Chodley 2025-07-26T12:30:50Z