https://helpforum.sky.com/t5/Sky-Q/Spotify-issues/m-p/5032462#M705804 For a long time now I have had an issue with spotify it's getting annoying now my sky q box is quite old now but every time I put on spotify it starts up fine till play a couple of songs then it will like pause and I have to go back a couple of songs then go forward and sometimes it will play but then the screen goes black and all I get is a white line at the bottom as if the song is playing so the bar moves but I have a black screen and no sound so I come out of the app and back in till work then the same thing happens I have lost count how many times I have unplugged box and left it fir a while thinking that would work but it doesn't it is really annoying now Wed, 09 Jul 2025 20:53:30 GMT Garry1972 2025-07-09T20:53:30Z https://helpforum.sky.com/t5/Sky-Q/Spotify-issues/m-p/5032462#M705804 For a long time now I have had an issue with spotify it's getting annoying now my sky q box is quite old now but every time I put on spotify it starts up fine till play a couple of songs then it will like pause and I have to go back a couple of songs then go forward and sometimes it will play but then the screen goes black and all I get is a white line at the bottom as if the song is playing so the bar moves but I have a black screen and no sound so I come out of the app and back in till work then the same thing happens I have lost count how many times I have unplugged box and left it fir a while thinking that would work but it doesn't it is really annoying now Wed, 09 Jul 2025 20:53:30 GMT https://helpforum.sky.com/t5/Sky-Q/Spotify-issues/m-p/5032462#M705804 Garry1972 2025-07-09T20:53:30Z https://helpforum.sky.com/t5/Sky-Q/Spotify-issues/m-p/5032662#M705821 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A><BR />&nbsp;</P> Thu, 10 Jul 2025 08:59:42 GMT https://helpforum.sky.com/t5/Sky-Q/Spotify-issues/m-p/5032662#M705821 Mr+Flibbles+86 2025-07-10T08:59:42Z