https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-going-off-when-using-apps/m-p/5032328#M705785 <P>Every time I go to apps and try to watch something, my sky Q box shuts off. This happens with BBC iPlayer, Netflix, Prime and Discovery plus. It will do it every few hours or even&nbsp; every few minutes.</P> Wed, 09 Jul 2025 17:55:20 GMT Billy81 2025-07-09T17:55:20Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-going-off-when-using-apps/m-p/5032328#M705785 <P>Every time I go to apps and try to watch something, my sky Q box shuts off. This happens with BBC iPlayer, Netflix, Prime and Discovery plus. It will do it every few hours or even&nbsp; every few minutes.</P> Wed, 09 Jul 2025 17:55:20 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-going-off-when-using-apps/m-p/5032328#M705785 Billy81 2025-07-09T17:55:20Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-going-off-when-using-apps/m-p/5032606#M705815 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A><BR />&nbsp;</P> Thu, 10 Jul 2025 07:32:19 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-going-off-when-using-apps/m-p/5032606#M705815 Lisa-P1987 2025-07-10T07:32:19Z