topic Re: New sky q box in Sky Q

New sky q box

Nosroblig — Mon, 07 Jul 2025 20:10:30 GMT

I have ordered a new sky q box and it says I have to give my old box and the viewing card to the courier when he comes. Where is the viewing box?

Re: New sky q box

PandJ2020 — Mon, 07 Jul 2025 20:20:38 GMT

No, you need to eject your viewing card and keep it to put in the new box!

Re: New sky q box

SKY1992bf — Mon, 07 Jul 2025 20:28:29 GMT

@Nosroblig Do not give the courier the viewing card you need to remove this and keep it and insert it into the replacement box

the card slot should be on the side of the box

Re: New sky q box

oldfella — Mon, 07 Jul 2025 20:50:27 GMT

@Nosroblig wrote:

I have ordered a new sky q box and it says I have to give my old box and the viewing card to the courier when he comes. Where is the viewing box?

Hi @Nosroblig .
Viewing card is in the right hand end of the box.

There is not enough of it sticking out to grip and remove it.
Push it fully in and it will pop out slightly enough so you can remove it.