topic Re: Sky Dish in Sky Q

Sky Dish

JW19831 — Mon, 07 Jul 2025 11:38:43 GMT

There is a Sky dish attached to my property that is linked to my neighbour. My neighbour is a block of flats and non of the current residents have any knowledge of an account with Sky. I would like to have the dish removed but Sky customer service tell me that they cannot book an engineer to remove it without an account holder instruction. I don't want to book a private engineer and incur costs myself. Would anyone have any suggestions?

Re: Sky Dish

Anonymous — Mon, 07 Jul 2025 11:42:30 GMT

@JW19831 Unfortunately, the private route at your own cost is the only option.

Re: Sky Dish

GD1 — Mon, 07 Jul 2025 11:49:19 GMT

@JW19831 Sky don't normally come out to remove any dishes, that is the responsibility of the dish owner, so yes it would be at your own expense.

Dish ownership transfers to the customer upon installation.

Re: Sky Dish

Daniel0210 — Mon, 07 Jul 2025 11:46:20 GMT

@JW19831

Be careful arranging anything regarding this dish. The dish ownership moves to the Sky customer and Sky don't normally remove any dishes.

Not sure why the dish was attached to your property in the first place but I suggest approaching the neighbour who is the customer and ask them to have it moved to their own property.

Re: Sky Dish

nigea99 — Mon, 07 Jul 2025 11:48:06 GMT

@GD1 wrote:

@JW19831 Sky don't normally come out top remove any dishes, that is the responsibility of the dish owner, so yes it would be at your own expense.

Dish ownership transfers to the customer upon installation.

@JW19831 Note you do not need a Satellite specialist to do this just a capable tradesperson/DIYer