topic Mini box in Sky Q

Mini box

bobsuthe — Fri, 04 Jul 2025 05:31:31 GMT

One of my sky mini boxes seems to shut it self down randomly and I have to do a power off and reboot at least once a week any tips to rectify this as I have another 2 mini boxes and they are fine tia.

Re: Mini box

Daniel0210 — Fri, 04 Jul 2025 11:39:29 GMT

@bobsuthe

Perhaps swap the one that's possibly faulty with one of the others and see how it reacts?

Re: Mini box

bobsuthe — Fri, 04 Jul 2025 11:52:10 GMT

Already tried that still the same

Re: Mini box

oldfella — Fri, 04 Jul 2025 12:03:42 GMT

@bobsuthe wrote:

Already tried that still the same

Hi @bobsuthe

Have you tried a Factory reset on the problem mini in it's hidden menu.?

To enter hidden menu in the mini press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.

Go to reset and select Factory reset
After the Reset you will have to re pair your mini Bluetooth remote If you use one.
If you cannot switch the mini box on with the remote after the Reset press the Standby button (Amber led) on the front of the mini box.
To re pair the remote press 1 & 3 together on the remote and follow onscreen instructions to re pair.

Make sure that you are pointing the remote at the mini box when you press 1 & 3 together.

Re: Mini box

bobsuthe — Sat, 05 Jul 2025 08:49:14 GMT

Thx I will give it a go