topic Re: Disabling WiFi on skyQ remote in Sky Q

Disabling WiFi on skyQ remote

TB1555 — Wed, 02 Jul 2025 13:34:27 GMT

We cannot have WiFi in our home because our son has Electromagnetic Hypersensitivity. We have been told we can turn WiFi off on a SkyQ box and use an ethernet cable. We would also need to change the SkyQ remote to infrared instead of WiFi. Does anyone know how to do this?

Re: Disabling WiFi on skyQ remote

MightyQuinn — Wed, 02 Jul 2025 13:43:15 GMT

Hi @TB1555 The Sky Q Remote uses Bluetooth, not WiFi. To switch off Bluetooth, hold down the 4 & 6 keys on the remote until the LED flashes 4 times.

Re: Disabling WiFi on skyQ remote

MightyQuinn — Wed, 02 Jul 2025 13:47:40 GMT

Hi @TB1555 There are lots of examples of how to turn off WiFi on the Sky Q box. Just one example https://helpforum.sky.com/t5/Broadband/How-to-Change-from-wifi-to-wired-connection-on-my-main-Q-box/m-p/4584607#M380682

Re: Disabling WiFi on skyQ remote

TB1555 — Wed, 02 Jul 2025 13:48:00 GMT

Will the remote then work by Infrared and not WiFi?

Re: Disabling WiFi on skyQ remote

MightyQuinn — Wed, 02 Jul 2025 13:52:47 GMT

@TB1555 wrote:
Will the remote then work by Infrared and not WiFi?

Hi @TB1555 By turning off Bluetooth (not WiFi), the remote will only work by IR. To be clear, the Sky Q remote does not support WiFi.

Re: Disabling WiFi on skyQ remote

TB1555 — Wed, 02 Jul 2025 13:57:27 GMT

Thank you.