topic Re: Faulty mini box in Sky Q

Faulty mini box

Sea+cottage — Mon, 30 Jun 2025 12:11:19 GMT

I recently bought a sky mini box. The engineer has been back twice since he fitted it. All signals ok on router and main tv etc. the mini box is in a bedroom directly over router. Engineers conclusion is mini box is faulty. Could you pleases send a replacement mini box and I will return original to you. I have all original packing.

Re: Faulty mini box

PandJ2020 — Mon, 30 Jun 2025 12:14:18 GMT

You can't buy mini boxes - they are lent for the duration of your subscription.

Anyway, we're other customers here and cannot send you a replacement - you need to contact Sky directly.

Re: Faulty mini box

Laing1 — Mon, 30 Jun 2025 17:03:35 GMT

@Sea+cottage wrote:

I recently bought a sky mini box. The engineer has been back twice since he fitted it. All signals ok on router and main tv etc. the mini box is in a bedroom directly over router. Engineers conclusion is mini box is faulty. Could you pleases send a replacement mini box and I will return original to you. I have all original packing.

@Sea+cottage You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag