topic Package to return equipment in Sky Q

Package to return equipment

hgould — Mon, 30 Jun 2025 11:21:28 GMT

Says sending stuff out for me to return equipment but I haven't cancelled just renewed contract 🤷‍♂️

Re: Package to return equipment

Anonymous — Mon, 30 Jun 2025 11:30:06 GMT

@hgould Have you changed from Q to Stream or Glass?

If not, wait and see if you actually received the packaging. If you do ring Sky to say it's been sent in error to you.

Re: Package to return equipment

Daniel0210 — Mon, 30 Jun 2025 11:28:49 GMT

@hgould

Did you discuss cancelling with the agent?

Re: Package to return equipment

hgould — Mon, 30 Jun 2025 11:33:05 GMT

Hang on go

Re: Package to return equipment

Daniel0210 — Mon, 30 Jun 2025 11:34:32 GMT

@hgould wrote:

Hang on go

@hgould

???

Re: Package to return equipment

hgould — Mon, 30 Jun 2025 11:34:34 GMT

Can't get through and chat not available. Pretty poor overall but web shows contract running to 2027 so will keep packing for a week or so then recycle

Re: Package to return equipment

Daniel0210 — Mon, 30 Jun 2025 11:36:10 GMT

@hgould

You aren't answering the questions.

Re: Package to return equipment

hgould — Mon, 30 Jun 2025 11:37:36 GMT

Sorry. Cant get onto web chat and takes forever on phone. Will recycle package after a week or so

Re: Package to return equipment

Daniel0210 — Mon, 30 Jun 2025 11:39:41 GMT

@hgould

So once again

@Daniel0210 wrote:

@hgould

Did you discuss cancelling with the agent?

which may explain why it was sent out?