https://helpforum.sky.com/t5/Sky-Q/Connection-issues/m-p/5024336#M704969 <P>Try treating the router as a non-Sky one</P> Sun, 29 Jun 2025 15:16:57 GMT Chodley 2025-06-29T15:16:57Z https://helpforum.sky.com/t5/Sky-Q/Connection-issues/m-p/5024031#M704946 Have been sent a replacement sky q box but it will not connect to my sky broadband. Any help please Sun, 29 Jun 2025 06:39:08 GMT https://helpforum.sky.com/t5/Sky-Q/Connection-issues/m-p/5024031#M704946 Oscar+todd 2025-06-29T06:39:08Z https://helpforum.sky.com/t5/Sky-Q/Connection-issues/m-p/5024336#M704969 <P>Try treating the router as a non-Sky one</P> Sun, 29 Jun 2025 15:16:57 GMT https://helpforum.sky.com/t5/Sky-Q/Connection-issues/m-p/5024336#M704969 Chodley 2025-06-29T15:16:57Z https://helpforum.sky.com/t5/Sky-Q/Connection-issues/m-p/5025343#M705116 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3086919">@Oscar+todd</a>&nbsp;wrote:<BR />Have been sent a replacement sky q box but it will not connect to my sky broadband. Any help please<HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3086919">@Oscar+todd</a>&nbsp;what clour of router do you have black or white ?</P> Mon, 30 Jun 2025 16:41:30 GMT https://helpforum.sky.com/t5/Sky-Q/Connection-issues/m-p/5025343#M705116 Laing1 2025-06-30T16:41:30Z