topic Re: Search bar in Sky Q

Search bar

Fredtheted123 — Wed, 25 Jun 2025 13:34:38 GMT

I don't have a search bar on paramount +

Re: Search bar

Anonymous — Wed, 25 Jun 2025 13:43:21 GMT

@Fredtheted123 It's in the menu on the left hand side. Press left on your remote to access it.

Re: Search bar

Fredtheted123 — Wed, 25 Jun 2025 13:49:02 GMT

That's just takes me back to the short cut on the sky cinema menu. Tganks

Re: Search bar

PandJ2020 — Wed, 25 Jun 2025 13:52:46 GMT

@Fredtheted123 wrote:
That's just takes me back to the short cut on the sky cinema menu. Tganks

You need to open the Paramount+ app first.

Then hitting left will allow you to select Search.

Re: Search bar

xenon81 — Wed, 25 Jun 2025 13:56:46 GMT

It sounds like you're only accessing the limited Paramount+ section within the Sky Cinema menu.

You need to open the full Paramount+ app by pressing Home, scrolling down to Apps then selecting Paramount+.

Re: Search bar

Fredtheted123 — Wed, 25 Jun 2025 14:00:48 GMT

I can't open up the app because it's not showing the free with sky cinema option. It's asking for a monthly payment. I have activated my account and my sky states the free option is the current one. I have refreshed my apps and still open it without the pay monthly option

Re: Search bar

Fredtheted123 — Wed, 25 Jun 2025 14:01:55 GMT

Can't open it

Re: Search bar

PandJ2020 — Wed, 25 Jun 2025 15:14:59 GMT

Do you have Sky cinema?

Have you followed the instructions to create a linked account?

Re: Search bar

Fredtheted123 — Wed, 25 Jun 2025 15:50:22 GMT

Yes I have done all that and yes my current account with paramount states I'm registered for free. But the actual app does not state that. So I can't open it

Re: Search bar

Laing1 — Wed, 25 Jun 2025 16:04:44 GMT

@Fredtheted123 wrote:

Yes I have done all that and yes my current account with paramount states I'm registered for free. But the actual app does not state that. So I can't open it

@Fredtheted123 have you actually signed in on the paramount + app on your Q box using the email address and password you used to set up your paramount+ account

Re: Search bar

Fredtheted123 — Wed, 25 Jun 2025 16:57:48 GMT

Yes I have signed on but it only gives me the option of paying monthly. It does not have the option of free by being a sky cinema customer

Re: Search bar

Laing1 — Wed, 25 Jun 2025 17:01:00 GMT

@Fredtheted123 wrote:

Yes I have signed on but it only gives me the option of paying monthly. It does not have the option of free by being a sky cinema customer

@Fredtheted123 that then sounds as though your account is not set up correctly

you did follow all the steps in the link below

https://www.sky.com/help/home/sky-apps/tv-apps-on-my-sky-q-box/articles/using-paramount-plus

Re: Search bar

Fredtheted123 — Wed, 25 Jun 2025 17:03:23 GMT

Yes I have done that. There is no option for the 0 payment for a sky cinema customer

Re: Search bar

Fredtheted123 — Wed, 25 Jun 2025 17:14:03 GMT

Yes I have done that. There is no option for the 0 payment for a sky cinema customer. I have just gone through the process again. I go on paramount app and press the paramount plus button. It states I'm currently on the pay 0 as I'm an sky cinema customer I then come out of there , go paramount plus app and sign in. Then there is only 3 options come up asking me to to pay monthly I

Re: Search bar

Laing1 — Wed, 25 Jun 2025 17:23:43 GMT

@Fredtheted123 wrote:

Yes I have done that. There is no option for the 0 payment for a sky cinema customer. I have just gone through the process again. I go on paramount app and press the paramount plus button. It states I'm currently on the pay 0 as I'm an sky cinema customer I then come out of there , go paramount plus app and sign in. Then there is only 3 options come up asking me to to pay monthly I

@Fredtheted123 I have escalated this to sky

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Re: Search bar

Brill+Gill — Thu, 26 Jun 2025 07:35:15 GMT

Good morning @Laing1. Thanks for escalating this. We’ve sent @Fredtheted123 an invite to chat.

Please be aware conversations automatically close if there is no response within 48 hours.