https://helpforum.sky.com/t5/Sky-Q/Faulty-hard-drive/m-p/5020945#M704677 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4421713">@Andy382</a>&nbsp;wrote:<BR /><P>Can not access recordings just say please wait reset performed 3 times and still the same&nbsp;</P><HR /></BLOCKQUOTE><P>Follow this:&nbsp;<A href="https://www.sky.com/help/articles/sky-q-hard-drive-errors" target="_blank">https://www.sky.com/help/articles/sky-q-hard-drive-errors</A></P><P>&nbsp;</P><P>You'll probably need a replacement box.&nbsp; Remember to remove your viewing card.</P> Wed, 25 Jun 2025 16:16:41 GMT PandJ2020 2025-06-25T16:16:41Z https://helpforum.sky.com/t5/Sky-Q/Faulty-hard-drive/m-p/5020939#M704675 <P>Can not access recordings just say please wait reset performed 3 times and still the same&nbsp;</P> Wed, 25 Jun 2025 16:10:55 GMT https://helpforum.sky.com/t5/Sky-Q/Faulty-hard-drive/m-p/5020939#M704675 Andy382 2025-06-25T16:10:55Z https://helpforum.sky.com/t5/Sky-Q/Faulty-hard-drive/m-p/5020945#M704677 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4421713">@Andy382</a>&nbsp;wrote:<BR /><P>Can not access recordings just say please wait reset performed 3 times and still the same&nbsp;</P><HR /></BLOCKQUOTE><P>Follow this:&nbsp;<A href="https://www.sky.com/help/articles/sky-q-hard-drive-errors" target="_blank">https://www.sky.com/help/articles/sky-q-hard-drive-errors</A></P><P>&nbsp;</P><P>You'll probably need a replacement box.&nbsp; Remember to remove your viewing card.</P> Wed, 25 Jun 2025 16:16:41 GMT https://helpforum.sky.com/t5/Sky-Q/Faulty-hard-drive/m-p/5020945#M704677 PandJ2020 2025-06-25T16:16:41Z https://helpforum.sky.com/t5/Sky-Q/Faulty-hard-drive/m-p/5020946#M704678 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4421713">@Andy382</a>&nbsp;wrote:<BR /> <P>Can not access recordings just say please wait reset performed 3 times and still the same&nbsp;</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4421713">@Andy382</a>&nbsp; If you follow the link below it should lead you to ordering a new box</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/an-on-screen-message-sky-q/articles/sky-q-hard-disk-error-messages" target="_blank">https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/an-on-screen-message-sky-q/articles/sky-q-hard-disk-error-messages</A></P> Wed, 25 Jun 2025 16:19:07 GMT https://helpforum.sky.com/t5/Sky-Q/Faulty-hard-drive/m-p/5020946#M704678 Laing1 2025-06-25T16:19:07Z