https://helpforum.sky.com/t5/Sky-Q/Sky-q-remote-not-working/m-p/5020526#M704630 <P>Read this article on how to fix your Sky Q remote.</P> <P><A href="https://www.sky.com/help/articles/fix-remote" target="_blank">https://www.sky.com/help/articles/fix-remote</A></P> <P>&nbsp;</P> <P>If none of that works, on step 4 of that article, select 'No I still need help' and you will be offered an online form to get a replacement remote control sent to you.</P> <P>&nbsp;</P> <P>You can in the meantime use the virtual remote control option available in the Sky Go app on Apple and Android phone/tablets.</P> <P>&nbsp;</P> <P>&nbsp;</P> Wed, 25 Jun 2025 06:16:39 GMT lettice 2025-06-25T06:16:39Z https://helpforum.sky.com/t5/Sky-Q/Sky-q-remote-not-working/m-p/5020517#M704629 <P>The sky q remote is not working even when I follow the reset instructions&nbsp;</P> Wed, 25 Jun 2025 06:02:29 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-q-remote-not-working/m-p/5020517#M704629 SiobhanRadix 2025-06-25T06:02:29Z https://helpforum.sky.com/t5/Sky-Q/Sky-q-remote-not-working/m-p/5020526#M704630 <P>Read this article on how to fix your Sky Q remote.</P> <P><A href="https://www.sky.com/help/articles/fix-remote" target="_blank">https://www.sky.com/help/articles/fix-remote</A></P> <P>&nbsp;</P> <P>If none of that works, on step 4 of that article, select 'No I still need help' and you will be offered an online form to get a replacement remote control sent to you.</P> <P>&nbsp;</P> <P>You can in the meantime use the virtual remote control option available in the Sky Go app on Apple and Android phone/tablets.</P> <P>&nbsp;</P> <P>&nbsp;</P> Wed, 25 Jun 2025 06:16:39 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-q-remote-not-working/m-p/5020526#M704630 lettice 2025-06-25T06:16:39Z