topic Booster box not connected in Sky Q

Booster box not connected

Claireskygo — Fri, 20 Jun 2025 22:03:19 GMT

My white sky booster no longer has the green connected light on and therefore none of the mini boxes are working. I have literally tried everything. And trust me, I have done this many times but this time, no luck

pkease help

Re: Booster box not connected

Chodley — Fri, 20 Jun 2025 22:49:27 GMT

Bit hard to suggest anything based on "I have tried everything". What specifically have you tried?

Re: Booster box not connected

Claireskygo — Wed, 02 Jul 2025 09:54:47 GMT

I have unplugged. Reset it, followed the onscreen instructions and held in the WiFi button on the side, pressed the WiFi button in the main sky box, checked the settings on the main box, reset the internet on each box. All of the above several times.

Re: Booster box not connected

Chodley — Wed, 02 Jul 2025 12:51:28 GMT

Have you changed your internet router recently?

The first thing you have to get working is the WPS synced connection between the booster and router. Sometimes people press the wrong button on the router as they can be a bit tricky to identify.

Re: Booster box not connected

niccod52 — Sat, 29 Nov 2025 22:34:59 GMT

What was the outcome of this please