https://helpforum.sky.com/t5/Sky-Q/No-refreshing-the-apps-does-not-work/m-p/5014299#M703884 <P>So I decide to watch Netflix after a hard days work, at some point, maybe 30 minutes the screen just goes black and I have to press the Home button. So I try Disney+, nope the same, as it is with Paramount+, Apple, Discovery, oh, it seems to be all the ones I pay for. I go back to Netflix, this time it doesnt even load up and is just stuck.</P><P>&nbsp;</P><P>Now, annoyingly, I have to get off the sofa and unplug the box and restart it, oh, and usually I'll refresh the apps, the same as I did yesterday, and the day before that, and the day before that...</P><P>&nbsp;</P><P>And no success with any of it, it just happens every day and it seems to be a lottery as to how long the programme will be on, or whether it starts again.</P><P>&nbsp;</P><P>So, is there some resolution as to how I watch the programmes that I am actually paying for?. And please dont suggest turning off the box, resetting the box (Even factory reset it), or refreshing the apps as it just doesnt work</P> Mon, 16 Jun 2025 15:16:20 GMT mh5bl 2025-06-16T15:16:20Z https://helpforum.sky.com/t5/Sky-Q/No-refreshing-the-apps-does-not-work/m-p/5014299#M703884 <P>So I decide to watch Netflix after a hard days work, at some point, maybe 30 minutes the screen just goes black and I have to press the Home button. So I try Disney+, nope the same, as it is with Paramount+, Apple, Discovery, oh, it seems to be all the ones I pay for. I go back to Netflix, this time it doesnt even load up and is just stuck.</P><P>&nbsp;</P><P>Now, annoyingly, I have to get off the sofa and unplug the box and restart it, oh, and usually I'll refresh the apps, the same as I did yesterday, and the day before that, and the day before that...</P><P>&nbsp;</P><P>And no success with any of it, it just happens every day and it seems to be a lottery as to how long the programme will be on, or whether it starts again.</P><P>&nbsp;</P><P>So, is there some resolution as to how I watch the programmes that I am actually paying for?. And please dont suggest turning off the box, resetting the box (Even factory reset it), or refreshing the apps as it just doesnt work</P> Mon, 16 Jun 2025 15:16:20 GMT https://helpforum.sky.com/t5/Sky-Q/No-refreshing-the-apps-does-not-work/m-p/5014299#M703884 mh5bl 2025-06-16T15:16:20Z https://helpforum.sky.com/t5/Sky-Q/No-refreshing-the-apps-does-not-work/m-p/5105716#M714192 <P>Mine is exactly the same but just with Netflix, not the other apps which work fine. I have to refresh it through settings and then see start the box and it sometimes works and sometimes doesn't. Very annoying.&nbsp;</P> Fri, 03 Oct 2025 19:45:50 GMT https://helpforum.sky.com/t5/Sky-Q/No-refreshing-the-apps-does-not-work/m-p/5105716#M714192 Bon9 2025-10-03T19:45:50Z