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    <title>topic Re: Paramount+ blank screen and no audio in Sky Q</title>
    <link>https://helpforum.sky.com/t5/Sky-Q/Paramount-blank-screen-and-no-audio/m-p/5013887#M703850</link>
    <description>&lt;P&gt;Unfortunately this can happen with the app (and others)&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;You can try refreshing the apps - process from google AI below&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;&lt;STRONG&gt;Access the hidden menu:&lt;/STRONG&gt; &lt;/SPAN&gt;&lt;SPAN&gt;Press the Home button on your Sky Q remote. &lt;/SPAN&gt;&lt;SPAN&gt;Navigate to Settings but don't select it.&lt;SPAN class=""&gt;&lt;SPAN class=""&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;&amp;nbsp;&lt;/DIV&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;P&gt;&lt;SPAN&gt;&lt;STRONG&gt;Enter the code:&lt;/STRONG&gt; &lt;/SPAN&gt;&lt;SPAN&gt;Press 001 then Select.&lt;SPAN class=""&gt;&lt;SPAN class=""&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;&amp;nbsp;&lt;/DIV&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;P&gt;&lt;SPAN&gt;&lt;STRONG&gt;Navigate to Apps:&lt;/STRONG&gt; &lt;/SPAN&gt;&lt;SPAN&gt;Highlight Apps.&lt;SPAN class=""&gt;&lt;SPAN class=""&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;&lt;SPAN&gt;&lt;STRONG&gt;Refresh the apps:&lt;/STRONG&gt; &lt;/SPAN&gt;&lt;SPAN&gt;Select Refresh all Apps on this box.&lt;SPAN class=""&gt;&lt;SPAN class=""&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;&amp;nbsp;&lt;/DIV&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;DIV class=""&gt;&lt;SPAN&gt;&lt;STRONG&gt;Wait:&lt;/STRONG&gt; &lt;/SPAN&gt;&lt;SPAN&gt;Allow at least 5 minutes for the refresh to complete.&lt;SPAN class=""&gt;&lt;SPAN class=""&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/DIV&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;&amp;nbsp;&lt;/DIV&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;DIV class=""&gt;&lt;P&gt;&lt;SPAN&gt;&lt;STRONG&gt;Optional: Refresh specific app:&lt;/STRONG&gt; &lt;/SPAN&gt;&lt;SPAN&gt;If you're having trouble with a particular app, you can also go into the app settings (usually within the main Sky app or in the system settings) and try disabling the app, clearing its data, and force-stopping &lt;/SPAN&gt;&lt;/P&gt;&lt;/DIV&gt;</description>
    <pubDate>Mon, 16 Jun 2025 08:01:36 GMT</pubDate>
    <dc:creator>hrai</dc:creator>
    <dc:date>2025-06-16T08:01:36Z</dc:date>
    <item>
      <title>Paramount+ blank screen and no audio</title>
      <link>https://helpforum.sky.com/t5/Sky-Q/Paramount-blank-screen-and-no-audio/m-p/5013712#M703836</link>
      <description>&lt;P&gt;Paramount plus screen goes blank and no audio On Q box.&lt;/P&gt;&lt;P&gt;Come out of app and log back in and all is ok&lt;/P&gt;</description>
      <pubDate>Sun, 15 Jun 2025 19:05:20 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Sky-Q/Paramount-blank-screen-and-no-audio/m-p/5013712#M703836</guid>
      <dc:creator>P+Cave</dc:creator>
      <dc:date>2025-06-15T19:05:20Z</dc:date>
    </item>
    <item>
      <title>Re: Paramount+ blank screen and no audio</title>
      <link>https://helpforum.sky.com/t5/Sky-Q/Paramount-blank-screen-and-no-audio/m-p/5013887#M703850</link>
      <description>&lt;P&gt;Unfortunately this can happen with the app (and others)&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;You can try refreshing the apps - process from google AI below&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;&lt;STRONG&gt;Access the hidden menu:&lt;/STRONG&gt; &lt;/SPAN&gt;&lt;SPAN&gt;Press the Home button on your Sky Q remote. &lt;/SPAN&gt;&lt;SPAN&gt;Navigate to Settings but don't select it.&lt;SPAN class=""&gt;&lt;SPAN class=""&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;&amp;nbsp;&lt;/DIV&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;P&gt;&lt;SPAN&gt;&lt;STRONG&gt;Enter the code:&lt;/STRONG&gt; &lt;/SPAN&gt;&lt;SPAN&gt;Press 001 then Select.&lt;SPAN class=""&gt;&lt;SPAN class=""&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;&amp;nbsp;&lt;/DIV&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;P&gt;&lt;SPAN&gt;&lt;STRONG&gt;Navigate to Apps:&lt;/STRONG&gt; &lt;/SPAN&gt;&lt;SPAN&gt;Highlight Apps.&lt;SPAN class=""&gt;&lt;SPAN class=""&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;&lt;SPAN&gt;&lt;STRONG&gt;Refresh the apps:&lt;/STRONG&gt; &lt;/SPAN&gt;&lt;SPAN&gt;Select Refresh all Apps on this box.&lt;SPAN class=""&gt;&lt;SPAN class=""&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;&amp;nbsp;&lt;/DIV&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;DIV class=""&gt;&lt;SPAN&gt;&lt;STRONG&gt;Wait:&lt;/STRONG&gt; &lt;/SPAN&gt;&lt;SPAN&gt;Allow at least 5 minutes for the refresh to complete.&lt;SPAN class=""&gt;&lt;SPAN class=""&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/DIV&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;&amp;nbsp;&lt;/DIV&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;DIV class=""&gt;&lt;P&gt;&lt;SPAN&gt;&lt;STRONG&gt;Optional: Refresh specific app:&lt;/STRONG&gt; &lt;/SPAN&gt;&lt;SPAN&gt;If you're having trouble with a particular app, you can also go into the app settings (usually within the main Sky app or in the system settings) and try disabling the app, clearing its data, and force-stopping &lt;/SPAN&gt;&lt;/P&gt;&lt;/DIV&gt;</description>
      <pubDate>Mon, 16 Jun 2025 08:01:36 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Sky-Q/Paramount-blank-screen-and-no-audio/m-p/5013887#M703850</guid>
      <dc:creator>hrai</dc:creator>
      <dc:date>2025-06-16T08:01:36Z</dc:date>
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