https://helpforum.sky.com/t5/Sky-Q/Help-with-internet-connection/m-p/5013441#M703814 <P>Try restarting both your Sky box and your broadband router. Then see if they will connect.</P> Sun, 15 Jun 2025 14:16:47 GMT Mark39 2025-06-15T14:16:47Z https://helpforum.sky.com/t5/Sky-Q/Help-with-internet-connection/m-p/5013379#M703804 <P>My main sky box is telling me that it isn't connected to the internet. I've gone into settings then status, selected my internet provider &amp; added the password. I've checked, re checked &amp; checked the password again, it is correct, however the message I'm met with it 'unsuccessful connection. Please check your password and try again'&nbsp;</P><P>not sure what to do as the password is correct 🤦🏻‍<span class="lia-unicode-emoji" title=":female_sign:">♀️</span></P> Sun, 15 Jun 2025 12:25:43 GMT https://helpforum.sky.com/t5/Sky-Q/Help-with-internet-connection/m-p/5013379#M703804 Abie1985 2025-06-15T12:25:43Z https://helpforum.sky.com/t5/Sky-Q/Help-with-internet-connection/m-p/5013441#M703814 <P>Try restarting both your Sky box and your broadband router. Then see if they will connect.</P> Sun, 15 Jun 2025 14:16:47 GMT https://helpforum.sky.com/t5/Sky-Q/Help-with-internet-connection/m-p/5013441#M703814 Mark39 2025-06-15T14:16:47Z