topic Re: Damage to satellite dish in Sky Q

Damage to satellite dish

Claire298 — Thu, 12 Jun 2025 18:34:56 GMT

My satellite dish has blown off and is on the main road. It's still attached to the roof so I can't take it inside and I've tried calling Sky to no avail - what do I do? Thanks- concerned someone could trip on it

Re: Damage to satellite dish

Daniel0210 — Thu, 12 Jun 2025 18:37:28 GMT

@Claire298

You need to persevere in calling Sky who will sort even though the dish ownership transfers to the home owner once fitted.

It may be quicker to seek help from a local independent satellite company but that'll be at your own expense.

Re: Damage to satellite dish

peter-marlow+1966 — Thu, 12 Jun 2025 18:54:22 GMT

Try unscrewing the lead from the satellite dish and then you can take it inside and call sky, and do you have sky protect insurance

Re: Damage to satellite dish

Mark39 — Thu, 12 Jun 2025 18:55:20 GMT

@Claire298 if the dish is on the road, it will be causing a hazard for road users. If the cable is preventing you moving it somewhere safe, I'd suggest cutting the cables with a knife or scissors if you don't have a pair of wire cutters so that you can move it elsewhere.

Re: Damage to satellite dish

oj01 — Thu, 12 Jun 2025 19:56:36 GMT

@Claire298

Do you have Sky Q or Sky+HD?