https://helpforum.sky.com/t5/Sky-Q/Internet-Connection-on-Sky-Q-and-EE-Smart-Hub-Plus/m-p/5011589#M703592 <P>Looking around there does seem to a suggestion that connecting to 2.4GHz might help</P><P>&nbsp;</P><P>There's a similar post/thread from a year ago which may be helpful.</P><P>&nbsp;</P><P><A href="https://helpforum.sky.com/t5/Sky-Q/Connecting-Sky-Q-to-EE-Broadband/td-p/4671790" target="_blank">https://helpforum.sky.com/t5/Sky-Q/Connecting-Sky-Q-to-EE-Broadband/td-p/4671790</A></P><P>&nbsp;</P><P>&nbsp;</P> Fri, 13 Jun 2025 08:02:16 GMT hrai 2025-06-13T08:02:16Z https://helpforum.sky.com/t5/Sky-Q/Internet-Connection-on-Sky-Q-and-EE-Smart-Hub-Plus/m-p/5011534#M703589 <P>We have a new EE Smart Hub Plus router and every time we turn the Sky Q on it never connects to the router. This is the only device in the house which does'nt connect to the router. Any ideas folks. Our router has just been upgraded and the Sky Q connected ok with our previous router from BT.</P> Fri, 13 Jun 2025 06:22:42 GMT https://helpforum.sky.com/t5/Sky-Q/Internet-Connection-on-Sky-Q-and-EE-Smart-Hub-Plus/m-p/5011534#M703589 DaveS68 2025-06-13T06:22:42Z https://helpforum.sky.com/t5/Sky-Q/Internet-Connection-on-Sky-Q-and-EE-Smart-Hub-Plus/m-p/5011589#M703592 <P>Looking around there does seem to a suggestion that connecting to 2.4GHz might help</P><P>&nbsp;</P><P>There's a similar post/thread from a year ago which may be helpful.</P><P>&nbsp;</P><P><A href="https://helpforum.sky.com/t5/Sky-Q/Connecting-Sky-Q-to-EE-Broadband/td-p/4671790" target="_blank">https://helpforum.sky.com/t5/Sky-Q/Connecting-Sky-Q-to-EE-Broadband/td-p/4671790</A></P><P>&nbsp;</P><P>&nbsp;</P> Fri, 13 Jun 2025 08:02:16 GMT https://helpforum.sky.com/t5/Sky-Q/Internet-Connection-on-Sky-Q-and-EE-Smart-Hub-Plus/m-p/5011589#M703592 hrai 2025-06-13T08:02:16Z