topic Re: Internet in Sky Q

Internet

mish68 — Thu, 12 Jun 2025 16:44:07 GMT

Everytime I turn my tv on. I have to reconnect to my internet! It's happening all the time now

Re: Internet

MightyQuinn — Thu, 12 Jun 2025 17:18:36 GMT

Hi @mish68 Are you talking about your TV, or the Sky Q box?

Re: Internet

mish68 — Thu, 12 Jun 2025 17:19:58 GMT

The sky box

Re: Internet

mish68 — Sun, 15 Jun 2025 19:03:13 GMT

I can't see your reply. I need someone to ring me please

Re: Internet

Daniel0210 — Sun, 15 Jun 2025 19:06:03 GMT

@mish68 wrote:

I can't see your reply. I need someone to ring me please

@mish68
This is predominantly a customer led discussion forum where Sky customers are available to help other customers. You aren’t contacting Sky Customer Services by posting here.

No one will call you. Sky won't be able to identify you anyway from a forum post. (You can't see a reply because there wasn't another reply).

Re: Internet

Chodley — Mon, 16 Jun 2025 10:16:47 GMT

Try a full network reset in the Sky menu

Re: Internet

mish68 — Mon, 16 Jun 2025 16:44:46 GMT

Ok, thanks, I will try that.

Re: Internet

Invisiblename — Mon, 16 Jun 2025 16:46:56 GMT

@mish68 wrote:
Ok, thanks, I will try that.

Might be a good idea to restart your internet router before you start