topic Re: The last of us season 2 episode 7 in Sky Q

The last of us season 2 episode 7

Gary12683 — Wed, 11 Jun 2025 19:19:30 GMT

Unable to download this episode, it says no longer available?

Re: The last of us season 2 episode 7

oldfella — Wed, 11 Jun 2025 19:29:32 GMT

@Gary12683 wrote:

Unable to download this episode, it says no longer available?

Working OK here @Gary12683

Says available (to record) until 25th June.

What format are you trying to download

Re: The last of us season 2 episode 7

Gary12683 — Wed, 11 Jun 2025 20:07:30 GMT

Tried all formats, as soon as you try to download it stops and its then in the planner like its downloaded but as you try to select it to watch it says program is unavailable

Re: The last of us season 2 episode 7

oldfella — Wed, 11 Jun 2025 20:12:43 GMT

@Gary12683 wrote:

Tried all formats, as soon as you try to download it stops and its then in the planner like its downloaded but as you try to select it to watch it says program is unavailable

Hi @Gary12683

Have you tried rebooting your Q box?
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.