topic Contact in Sky Q

Contact

Jay_evans — Thu, 29 May 2025 06:21:37 GMT

Not a thank you but the only way I can make contact via mailing. I have not returned the Sky box back yet after cancelling my subscription due to my husband having open heart surgery. Please advise whoever that I will post the box and remote back as soon as things calm down. I am doing this due to a letter saying I would get a fine for not returning it sooner.

Re: Contact

Daniel0210 — Tue, 10 Jun 2025 12:51:46 GMT

@Jay_evans

Hopefully your husbands on the mend and you've now returned Skys equipment.

I also hope you kept/keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number. Sky shoukd reimbursed you when it's received and processed by Unipart at their depot.

Re: Contact

MightyQuinn — Tue, 10 Jun 2025 13:04:40 GMT

Hi @Jay_evans Just in case you are not aware, this is a public community forum and not Sky customer services. Please see Welcome below. The only people you are advising are other customers.