https://helpforum.sky.com/t5/Sky-Q/Extra-Sky-q-box/m-p/5008807#M703277 My my sky account shows I have two sky q boxes but I only have one. A new one and the original has been returned. I believe sky are trying to connect to a sky q box that's not there and it's showing as a fault on my app. Can someone please remove the box that's in fault. Tue, 10 Jun 2025 01:08:14 GMT scottm75 2025-06-10T01:08:14Z https://helpforum.sky.com/t5/Sky-Q/Extra-Sky-q-box/m-p/5008807#M703277 My my sky account shows I have two sky q boxes but I only have one. A new one and the original has been returned. I believe sky are trying to connect to a sky q box that's not there and it's showing as a fault on my app. Can someone please remove the box that's in fault. Tue, 10 Jun 2025 01:08:14 GMT https://helpforum.sky.com/t5/Sky-Q/Extra-Sky-q-box/m-p/5008807#M703277 scottm75 2025-06-10T01:08:14Z https://helpforum.sky.com/t5/Sky-Q/Extra-Sky-q-box/m-p/5008813#M703278 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/38021">@scottm75</a>&nbsp;<BR />This is a <STRONG>customer led </STRONG>discussion forum where Sky customers are available to help other customers. You aren’t contacting Sky Customer Services by posting here.</P> <P>&nbsp;</P> <P>I'm not sure what you mean by&nbsp;<EM>Sky are trying to connect to a Sky Q</EM><EM>&nbsp;box that's not there</EM>?<BR /><BR /></P> Tue, 10 Jun 2025 03:52:32 GMT https://helpforum.sky.com/t5/Sky-Q/Extra-Sky-q-box/m-p/5008813#M703278 Daniel0210 2025-06-10T03:52:32Z