topic Re: Record Only Once in Sky Q

Record Only Once

supersludge — Sun, 08 Jun 2025 10:09:01 GMT

I try to put a programme on my planner but it comes up as Record Once and therefore it disappeared from my planner every week after it has recorded just the Once.

Can anyone advise what I can do

Re: Record Only Once

nigea99 — Sun, 08 Jun 2025 11:18:32 GMT

@supersludge wrote:

I try to put a programme on my planner but it comes up as Record Once and therefore it disappeared from my planner every week after it has recorded just the Once.

Can anyone advise what I can do

hi @supersludge

This is driven by the metadata supplied by the TV channel.

Best to email Viewer Relations : viewerR@Sky.uk giving full details of the Programme/ Channel day & time scheduled.

Although I haven't bothered to email them I found one of my recent scheduled recordings seems to have lost it link last week & next week - I am just glad I spotted it to be able set up manually

Re: Record Only Once

Laing1 — Sun, 08 Jun 2025 13:45:33 GMT

@supersludge wrote:

I try to put a programme on my planner but it comes up as Record Once and therefore it disappeared from my planner every week after it has recorded just the Once.

Can anyone advise what I can do

@supersludge out of curiosity what programme is this