topic Re: No saved Wi-Fi password in Sky Q

No saved Wi-Fi password

stratos666 — Sat, 07 Jun 2025 15:06:25 GMT

WHY is the SKY Q box the only device on our Wi-Fi network that doesn't savethe password ?

Re: No saved Wi-Fi password

Chodley — Sat, 07 Jun 2025 17:22:00 GMT

While I would recommend never using wifi with Q, the joy of entering the password can be enhanced by using "predictive text" style entry using the numeric keypad.

Re: No saved Wi-Fi password

stratos666 — Sat, 07 Jun 2025 20:50:16 GMT

I'm sorry but your reply doesn't address my question and in any case Wi-fi is essential for SKY Q as it controls all APPs and on demand services etc

Re: No saved Wi-Fi password

Chodley — Sat, 07 Jun 2025 21:03:11 GMT

@stratos666 wrote:
I'm sorry but your reply doesn't address my question and in any case Wi-fi is essential for SKY Q as it controls all APPs and on demand services etc

Well I don't use it and I use those.

I assumed your original question was rhetorical.

Re: No saved Wi-Fi password

stratos666 — Sun, 08 Jun 2025 06:57:43 GMT

How is that possible unless you use an ethernet cable, if my Wi-fi disconnects or is swithed off (power out etc) and you press the home key on the remote you get a message telling you that you don't have an internet connection and you have to reset it to use most of the functions. When this happens my phone, tablet, computer and even my bathroom water heater and doorbell ALL reconnect automatically with a SAVED password but SKY Q....... NO you have to enter the password manually. And why would I bother with a "rhetorical" question ?

Re: No saved Wi-Fi password

lettice — Sun, 08 Jun 2025 07:09:46 GMT

@stratos666

Seen this mentioned a few times on here over the years.

Often, it's the Sky Q box sometimes losing the wifi overnight.

Have a look at the answered post in this thread, that mentions a reset in the Sky Q settings.

It may be worth a try.

https://helpforum.sky.com/t5/Sky-Q/sky-Q-box-losing-internet-connection-everytime-its-put-into-standby-mode/m-p/4851748

Re: No saved Wi-Fi password

Invisiblename — Sun, 08 Jun 2025 07:10:11 GMT

@stratos666 wrote:
How is that possible unless you use an ethernet cable, if my Wi-fi disconnects or is swithed off (power out etc) and you press the home key on the remote you get a message telling you that you don't have an internet connection and you have to reset it to use most of the functions. When this happens my phone, tablet, computer and even my bathroom water heater and doorbell ALL reconnect automatically with a SAVED password but SKY Q....... NO you have to enter the password manually. And why would I bother with a "rhetorical" question ?

How long are you allowing Sky Q to reconnect to your WiFi? It can sometimes take several minutes, but will usually do it without having to re-enter a password for me, so it must be remembering the password.

Re: No saved Wi-Fi password

Chodley — Sun, 08 Jun 2025 07:11:25 GMT

@stratos666 wrote:
How is that possible unless you use an ethernet cable,

Well, exactly.

But personally ethernet would have been tricky to route in my situation so I use powerline adapters for the minis, to another adapter near the Q, which is connected to a switch that has the Q and a mesh node hanging off it. 3 Sky boxes can see each other and the mesh node acts as a bridge to the rest of the wifi network & internet

And why would I bother with a "rhetorical" question ?

Capital "WHY" and asking an unanswerable question as a method to point out how stupid something is and doesn't work like everything else is not a rhetorical question?