topic Netflix in Sky Q

Netflix

Leeaaron — Thu, 05 Jun 2025 10:44:43 GMT

Hi. I've been with sky for a few weeks now, I have Netflix via sky. However I'm still being charged by Netflix directly on top of my sky payment? Any device how I can sort this please?

Re: Netflix

caesarome — Thu, 05 Jun 2025 11:07:44 GMT

@Leeaaron

You need to activate Netflix via Sky as per this:

https://www.sky.com/help/articles/apps-on-sky-q-and-glass-using-netflix

Doing so will tell Netflix that Sky will take over the billing.

Re: Netflix

Leeaaron — Thu, 05 Jun 2025 12:05:40 GMT

Thanks o much for your reply, sadly I did this when I first installed my sky pucks (I only have pucks) and it did not work.