Sky Q box keeps switching off when using Disney app

KC46 — Wed, 04 Jun 2025 19:51:29 GMT

When watching Disney Plus via the Sky App on my Sky Q box it regularly restarts the box. It is constantly happening I then have to wait for my Sky Q box to restart and go back into the App again and continue my programme

Re: Sky Q box keeps switching off when using Disney app

Lisa-P1987 — Thu, 05 Jun 2025 09:57:55 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

topic Re: Sky Q box keeps switching off when using Disney app in Sky Q

Sky Q box keeps switching off when using Disney app

Re: Sky Q box keeps switching off when using Disney app