topic Re: Recording in Sky Q

Recording

NF4 — Wed, 04 Jun 2025 20:10:42 GMT

My Sky q recordings are not visible on my mini boxes at all

on the main box I have a clear issue with one programme which appears to have caused an issue. I can't delete any recording or do anything. Any ideas what I do? Looks like top recording has caused an issue but i can't delete now

Re: Recording

nigea99 — Wed, 04 Jun 2025 20:17:40 GMT

@NF4 wrote:

My Sky q recordings are not visible on my mini boxes at all

on the main box I have a clear issue with one programme which appears to have caused an issue. I can't delete any recording or do anything. Any ideas what I do? Looks like top recording has caused an issue but i can't delete now

hi @NF4

The first thing is to do a power down restart your main SKY Q box :

Use the remote to place it into standby mode
Then remove the power to it (either switch off at mains or remove the power plug)
Wait at least 30s
Then re-apply the power & wait for it to fully restart - this may take a few minutes.

Once the main box is restarted do the same power down on each of the mini boxes.

Re: Recording

NF4 — Wed, 04 Jun 2025 20:26:50 GMT

I've done that and problem remains.....