topic Re: to Sky Q in Sky Q

to Sky Q

Martinha1 — Sat, 31 May 2025 20:40:29 GMT

I experienced disruption to your Sky Q services recently.

On the evening of 15 May

Sky gave us a gif but it was not showing and I could download from Sky Store Buy movie

Can someone from support help to resolve this

Re: to Sky Q

oldfella — Sat, 31 May 2025 20:50:59 GMT

@Martinha1 wrote:

I experienced disruption to your Sky Q services recently.
On the evening of 15 May

Sky gave us a gif but it was not showing and I could download from Sky Store Buy movie

Can someone from support help to resolve this

Hi @Martinha1

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

Re: to Sky Q

GD1 — Sat, 31 May 2025 20:54:31 GMT

@Martinha1 have you tried the steps within this thread

Re: to Sky Q

Martinha1 — Sat, 31 May 2025 21:16:22 GMT

Thx everyone for the responses, I tried everything but noting works.

I'm going to contact Sky tomorrow, hope get this gifting 🙂