Sky Q Switching Off and Recording Faults.

SteveandShaz — Sat, 31 May 2025 16:49:47 GMT

My Sky Q has been switching Off recently which reason why. Probably a couple of months now.
Today it failed to record a program which nothing other than "A Technical Fault Occurred".
When it switches off, it stops all recordings. The recordings still show as there but there is nothing there other than Delete or Remove Series Link.
Getting annoying now as this time it was F1.
I've tried a few resets, changed batteries in remote etc.

Re: Sky Q Switching Off and Recording Faults.

oldfella — Sat, 31 May 2025 20:31:54 GMT

@SteveandShaz wrote:

My Sky Q has been switching Off recently which reason why. Probably a couple of months now.
Today it failed to record a program which nothing other than "A Technical Fault Occurred".
When it switches off, it stops all recordings. The recordings still show as there but there is nothing there other than Delete or Remove Series Link.
Getting annoying now as this time it was F1.
I've tried a few resets, changed batteries in remote etc.

have you carried out Reset Settings in the hidden menu. @SteveandShaz ?

To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you will have to re pair your Bluetooth remote If you use one.
If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.
To re pair the remote press 1 & 3 together on the remote and follow onscreen instructions to re pair.

Make sure that you are pointing the remote at the Q box when you press 1 & 3 together.

Resetting the settings will also reset:

Audio visual settings, such as picture resolution and HDMI control
Settings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.

Re: Sky Q Switching Off and Recording Faults.

SteveandShaz — Sun, 01 Jun 2025 00:30:09 GMT

Thank you, I think. I'm not in good health and all that was over my head. I'll just have to put up with it. But, thank you anyway.

topic Sky Q Switching Off and Recording Faults. in Sky Q

Sky Q Switching Off and Recording Faults.

Re: Sky Q Switching Off and Recording Faults.

Re: Sky Q Switching Off and Recording Faults.