topic Re: Programme not available when it should be in Sky Q

Programme not available when it should be

ggbeeb — Sat, 31 May 2025 10:19:44 GMT

Hi. I've just tried watching And Just like that S3:1. It's coming up with message no longer available but it's just aired and the info says it's available until 29/6. Any ideas?

Re: Programme not available when it should be

oldfella — Sat, 31 May 2025 10:24:53 GMT

@ggbeeb wrote:

Hi. I've just tried watching And Just like that S3:1. It's coming up with message no longer available but it's just aired and the info says it's available until 29/6. Any ideas?

Need more info on the program to Check it here @ggbeeb

Re: Programme not available when it should be

ggbeeb — Sat, 31 May 2025 10:38:28 GMT

What info do you need? It's in Sky Comedy. Aired yesterday at 2am I think

Re: Programme not available when it should be

oldfella — Sat, 31 May 2025 10:43:33 GMT

@ggbeeb wrote:

What info do you need? It's in Sky Comedy. Aired yesterday at 2am I think

The exact program (incl episode and series)

@ggbeeb

or else cannot check here

Re: Programme not available when it should be

Jools24 — Sat, 31 May 2025 10:50:02 GMT

I am getting the same message 'no longer available '.

Re: Programme not available when it should be

Jools24 — Sat, 31 May 2025 10:51:55 GMT

Series 3 ep 1

Re: Programme not available when it should be

ggbeeb — Sat, 31 May 2025 10:54:42 GMT

Thanks. Can you see the detail on the attached picture?

Re: Programme not available when it should be

MightyQuinn — Sat, 31 May 2025 11:04:08 GMT

Hi @ggbeeb What format, UHD HDR, UHD, HD or SD.

Re: Programme not available when it should be

MightyQuinn — Sat, 31 May 2025 11:06:46 GMT

Hi @ggbeeb All not available here, you should contact viewer relations by emailing viewerR@sky.uk

Re: Programme not available when it should be

oldfella — Sat, 31 May 2025 11:09:47 GMT

@ggbeeb wrote:

Thanks. Can you see the detail on the attached picture?

Yes @ggbeeb

Exactly the same here.

Best to check with Sky viewer relations

ViewerR@sky.uk

Re: Programme not available when it should be

lettice — Sat, 31 May 2025 11:11:07 GMT

Just tried playing this S3 ep 1 episode on my Sky Stream.

The episode plays, but it's having trouble randomly now and again using skip fast forward.

Does seem something is amiss with the episode.

Would suggest for those having the problem with this episode best to get it checked and resolved by Sky by sending an email to the Sky Viewer relations team to report it;
ViewerR@sky.uk

They do respond to emails with any updates for your queries or problems.

Re: Programme not available when it should be

ggbeeb — Sat, 31 May 2025 12:04:17 GMT

Thanks everyone. Have tried other formats. Will contact Sky via email as suggested

Re: Programme not available when it should be

AndyTK1 — Sat, 31 May 2025 17:39:16 GMT

Same here

Re: Programme not available when it should be

ggbeeb — Sat, 31 May 2025 20:20:34 GMT

Working now. Not sure if emailing did it or it just got sorted.