Tv issues recording

Bigemma — Sat, 31 May 2025 10:01:04 GMT

Has anyone had issues with recording programmes as even when I have programmes on series record they sometimes don't record and I don't understand why so has anyone had same issue?

Re: Tv issues recording

oldfella — Sat, 31 May 2025 11:19:49 GMT

@Bigemma wrote:

Has anyone had issues with recording programmes as even when I have programmes on series record they sometimes don't record and I don't understand why so has anyone had same issue?

Hi @Bigemma

The majority of series link failures or repeats are normally down to the Host Broadcaster coding incorrect link information. Main line channels however don't often make mistakes.

You could try the following procedure.

First make a note of all your series links in ~Recordings - Scheduled.

Then first remove just the series link from each scheduled recording. ( Don't remove or cancel the recording at this stage, just remove the series link)

After you have removed all the series links then Cancel every scheduled recording.

Once the scheduled section is completely empty reboot the Q box.

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

Once the box is completely back up and running re add all your series links.

See how it goes.

topic Re: Tv issues recording in Sky Q

Tv issues recording

Re: Tv issues recording