Remote

Vikki12 — Thu, 29 May 2025 17:42:44 GMT

My sky Q remote isn't working. I've tried everything

Re: Remote

oldfella — Thu, 29 May 2025 17:48:48 GMT

@Vikki12 wrote:

My sky Q remote isn't working. I've tried everything

With the Q box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.

Failing this

Check the following link and it will lead to a form for a replacement remote.
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment
In the meantime if you have an Apple device with Sky Go you can set up a virtual remote to control your Q boxes.
See following link.
https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637?

Re: Remote

Vikki12 — Tue, 03 Jun 2025 20:09:33 GMT

Thankyou so much for your help. I did everything I could & it wouldn't work.
I applied for a new remote control. It said it would be 3-5 working days. It arrived the morning after, I was very happy.
Thankyou again.

topic Re: Remote in Sky Q

Remote

Re: Remote

Re: Remote