topic Re: Flashing light in Sky Q

Flashing light

Marie791 — Wed, 28 May 2025 16:58:27 GMT

I have a red flashing light on my box

Re: Flashing light

Annie+UK — Wed, 28 May 2025 17:02:10 GMT

You have posted in the wrong forun 😞

Which Sky System do you have?

• Sky Plus (Satellite box)
• Sky Q (Satellite box)
• Sky Stream (Internet box)

Re: Flashing light

Marie791 — Wed, 28 May 2025 17:11:11 GMT

I have a sky q box. It is the first button on the right that's flashing red.

Re: Flashing light

oldfella — Wed, 28 May 2025 18:39:44 GMT

@Marie791 wrote:

I have a red flashing light on my box

Hi @Marie791

Have you tried rebooting your Q box?
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.