topic Re: Sky Engineer Left Bag Of Tools - How To Contact Sky And Let Him Know? in Sky Q

Sky Engineer Left Bag Of Tools - How To Contact Sky And Let Him Know?

julesman — Wed, 28 May 2025 05:36:27 GMT

Hopefully someone from Sky can read this. I had Sky Q installed yesterday but the engineer left a bag of tools at my house. How on earth do I contact Sky to let them know?? The engineer lives in the same town as me but other than his first name I have no idea how to contact him or even how to speak to a human at sky.

Re: Sky Engineer Left Bag Of Tools - How To Contact Sky And Let Him Know?

lettice — Wed, 28 May 2025 05:38:50 GMT

I've escalated this to Sky and they should be in touch with you soon about it.
Look out for a message from Sky on your email and Sky Community private messages.
Look out for the blue chat bubble within your Sky community.
More about an escalation here;

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky Engineer Left Bag Of Tools - How To Contact Sky And Let Him Know?

Greenfingers001 — Wed, 28 May 2025 10:34:25 GMT

Thanks for escalating this. We’ve sent @julesman an invite to chat.

Please be aware conversations automatically close if there is no response within 48 hours.