topic Re: SkyQ and TNT in Sky Q

SkyQ and TNT

46Squadron — Wed, 28 May 2025 09:45:24 GMT

Until today I have been able to watch different TNT channels in different rooms but now I am being asked to check if my sub entitles me to watch this channel on this box. Why? Is there a tel no I can use to speak to a human? The assisiant doesn't seem to know what I am talking about.

Re: SkyQ and TNT

MightyQuinn — Wed, 28 May 2025 09:52:12 GMT

Hi @46Squadron The first question is do you pay Sky or BT/EE for your TNT subscription? If you haven't already done so, I would power reboot all your Sky Q boxes and your broadband router.

Re: SkyQ and TNT

46Squadron — Wed, 28 May 2025 09:53:14 GMT

Thank you. I pay BT.

Re: SkyQ and TNT

MightyQuinn — Wed, 28 May 2025 09:55:31 GMT

Hi @46Squadron In that case you need to contact BT, perhaps a free second box subscription (required for watching on Mini boxes) has expired.

Re: SkyQ and TNT

46Squadron — Wed, 28 May 2025 10:02:44 GMT

Many thanks I will try them.

Re: SkyQ and TNT

46Squadron — Wed, 28 May 2025 11:15:38 GMT

Thank you Mighty Quinn. Bt had their pound of flesh by charging me £6.00 per month for a second box subscription. I don't know why I wasn't being charged before but at least I now have what I want..