topic Re: Viewing card in Sky Q

Viewing card

Keen1 — Tue, 27 May 2025 13:56:11 GMT

I have stupidly left my viewing card when returning my old sky box. How do I get a new one?

Re: Viewing card

PandJ2020 — Tue, 27 May 2025 13:59:28 GMT

You'll need to call Sky...

Re: Viewing card

Keen1 — Tue, 27 May 2025 14:16:59 GMT

I've been trying. How do' I get through?

Re: Viewing card

PandJ2020 — Tue, 27 May 2025 14:20:40 GMT

@Keen1 wrote:
I've been trying. How do' I get through?

You'll need to persevere. I believe saying nothing may connect you to a human.

Re: Viewing card

Daniel0210 — Tue, 27 May 2025 14:23:46 GMT

@Keen1

As stated calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

The viewing card will be sent via Royal Mail so it'll take a few days.