https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box/m-p/4996262#M701453 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A><BR />&nbsp;</P> Tue, 27 May 2025 10:04:59 GMT Mr+Flibbles+86 2025-05-27T10:04:59Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box/m-p/4996009#M701422 <P>Sky Q box issues have returned - did hard reset /checked all cables and remote/ unplugged and disconnect and reconnected cables &nbsp;- box now shows a green light but no picture - sound comes and goes for 5 seconds or so but never with a picture&nbsp;</P> Mon, 26 May 2025 21:36:26 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box/m-p/4996009#M701422 Maya123- 2025-05-26T21:36:26Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box/m-p/4996262#M701453 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A><BR />&nbsp;</P> Tue, 27 May 2025 10:04:59 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box/m-p/4996262#M701453 Mr+Flibbles+86 2025-05-27T10:04:59Z