https://helpforum.sky.com/t5/Sky-Q/Sky-Q-remote-or-box-not-working/m-p/4993513#M700824 <P>Try the recovery procedure as detailed in this Sky help article;</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/sky-q-box-wont-turn-on/articles/sky-q-box-wont-turn-on" target="_blank">https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/sky-q-box-wont-turn-on/articles/sky-q-box-wont-turn-on</A></P> Sat, 24 May 2025 09:14:55 GMT lettice 2025-05-24T09:14:55Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-remote-or-box-not-working/m-p/4993506#M700822 <P>I have been a sky customer for a long time. All of a sudden the sky q remote or the q box has sstopped working. I can no longer get TV. I bought a new remote but it would not work so i suspect the q box is the problem.</P><P>&nbsp;</P><P>So who do i get in touch with to report the problem ?</P> Sat, 24 May 2025 09:13:07 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-remote-or-box-not-working/m-p/4993506#M700822 Albion3333 2025-05-24T09:13:07Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-remote-or-box-not-working/m-p/4993513#M700824 <P>Try the recovery procedure as detailed in this Sky help article;</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/sky-q-box-wont-turn-on/articles/sky-q-box-wont-turn-on" target="_blank">https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/sky-q-box-wont-turn-on/articles/sky-q-box-wont-turn-on</A></P> Sat, 24 May 2025 09:14:55 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-remote-or-box-not-working/m-p/4993513#M700824 lettice 2025-05-24T09:14:55Z