topic Skys rubbish “Gifts” in Sky Q

Sky gift on us

samanthalouis74 — Wed, 21 May 2025 11:22:23 GMT

You offered me a gift due problems on the 15 May how do I tretrieve it.

SKYQ

shainie — Wed, 21 May 2025 10:40:29 GMT

Hi all, just received an email from Sky about the technical issue on the 15th may, any way it states We’re gifting you a Sky Store Buy & Keep movie — it’s our way of saying thank you for bearing with us. To redeem this gift, go to your TV homepage and visit Sky Store. Click on the ‘Your Sky Store gift on us’ tile and choose your movie. Once downloaded, this is yours to keep forever. You’ll need to make your gift selection

I can't find the Your Sky Store gift on us’ Any help please 🙏

Thank you

Re: SKYQ

PandJ2020 — Wed, 21 May 2025 10:59:20 GMT

Works for me. Look under 'featured'.

Re: SKYQ

shainie — Wed, 21 May 2025 11:03:15 GMT

Just looked, there's nothing about a free movie, could you be more precise in case I'm having a blind moment lol

Re: SKYQ

PandJ2020 — Wed, 21 May 2025 11:21:18 GMT

As I said, works for me.

Click on Sky Store > Featured > Your Sky Store Gift On Us

(All items have the price crossed out and show £0.00 when selected)

On a separate note I can hear the complaints about the 'compensation' already 🙂

Re: Sky gift on us

Daniel0210 — Wed, 21 May 2025 11:23:23 GMT

@samanthalouis74

You need to follow the instructions on the email. It's a genuine email.

Re: Sky gift on us

PandJ2020 — Mon, 26 May 2025 09:22:42 GMT

Click on Sky Store > Featured > Top Picks > Your Sky Store Gift On Us

(All items have the price crossed out and show £0.00 when selected)

Re: SKYQ

shainie — Wed, 21 May 2025 11:28:21 GMT

Thank you for replying, that's the problem the Your Sky Store Gift On Us is not showing, I've checked everywhere,

I think I'll have to contact Sky,

Thank you anyway 👍

Re: SKYQ

PandJ2020 — Wed, 21 May 2025 11:37:19 GMT

It's on the rail to the right, as highlighted (will show once moderated).

Re: SKYQ

shainie — Wed, 21 May 2025 11:44:13 GMT

Hooray it has just appeared on my box, obviously I was to quick of the mark.

So big thank you for your help and picture 👍👍👍

Re: SKYQ

shainie — Wed, 21 May 2025 11:46:26 GMT

Lol...I have just seen the selection, some I've seen and the rest not for me.

👍👍👍👍

Re: Sky gift on us

julie,,,,. — Wed, 21 May 2025 12:26:07 GMT

Just a shame there's very little choice,old and b rate films only.

Unable to locate Sky Store Gift re email.

Sian57 — Wed, 21 May 2025 13:14:43 GMT

The email I received from you today stated that I could claim my Sky Store gift by choosing a movie of my choice. I've followed the instructions and am unable to find

"Your Sky Store gift on us" on my TV to access my gift.

Please assist.

Thank you.

Free sky store gift

Kate2666 — Wed, 21 May 2025 13:31:58 GMT

Got an email saying we can get a free sky store movie due to this issues but the option 'your sky store gift' option not showing

Re: Free sky store gift

PandJ2020 — Wed, 21 May 2025 13:39:44 GMT

See above. The rail may take some time to refresh.

Re: Unable to locate Sky Store Gift re email.

Mark39 — Wed, 21 May 2025 14:12:35 GMT

@Sian57 I've added your post to an existing thread. You're not emailing Sky by posting in the Email forum. Please see the post marked as the 'Answer'.

Free movie

barry+corney — Wed, 21 May 2025 14:27:16 GMT

i got a email from sky apologising for sky q going down and they gave a free movie from sky store how do i claim it has anyone else had the same email

Re: Free movie

Daniel0210 — Wed, 21 May 2025 14:36:40 GMT

@barry+corney

Yes. See the post marked as the answer.

Re: Sky gift on us

PandJ2020 — Wed, 21 May 2025 14:39:39 GMT

Note, only until 31 May...

Re: Sky gift on us

barry+corney — Wed, 21 May 2025 14:40:09 GMT

Hi thanks do i have to do that on my tv as i can't find it on my sky app