topic Re: Error on Sky Q Mini in Sky Q

Error on Sky Q Mini

Hagred55 — Wed, 21 May 2025 17:17:53 GMT

My Mini Box has message when trying to watch TV saying You can't watch TV at the moment as there is a connectivity problem.

Main Box works fine, Mini settings say connected to Sky Q Box and Internet, Apps work fine but no TV or recordings

Re: Error on Sky Q Mini

Laing1 — Wed, 21 May 2025 17:20:07 GMT

@Hagred55 wrote:

My Mini Box has message when trying to watch TV saying You can't watch TV at the moment as there is a connectivity problem.

Main Box works fine, Mini settings say connected to Sky Q Box and Internet, Apps work fine but no TV or recordings

@Hagred55 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

reboot your mini box

Re: Error on Sky Q Mini

Hagred55 — Wed, 21 May 2025 20:06:53 GMT

Thanks for that. I had done that but did it again and seems to be OK now.