topic Re: Downgrade to SKY Essentials in Sky Q

Downgrade to SKY Essentials

ukbootlegs123 — Tue, 20 May 2025 15:22:25 GMT

I want to downgrade to SKY Essentials, but my lord Sky makes this hard.

They want me to move to Sky Broadband which I won't do. I am happy with my current ISP.

I want to get rid of the Sports channels etc as my monthly bill from next month increases to over £100 (best deal they can do is about £85).

Essentially, I want the FTA channels, the ability to record and series link them. But I also want to keep my mini boxes. Is this possible?

Spent over 30 mins searching available packages on the Sky website and came up empty.

Thanks

Re: Downgrade to SKY Essentials

PandJ2020 — Tue, 20 May 2025 15:26:18 GMT

You can switch to Essentials without requiring a move to Sky broadband. They are trying to 'up sell'.

Call again and another agent should be able to switch you.

Re: Downgrade to SKY Essentials

Laing1 — Tue, 20 May 2025 15:54:05 GMT

@ukbootlegs123 wrote:

I want to downgrade to SKY Essentials, but my lord Sky makes this hard.

They want me to move to Sky Broadband which I won't do. I am happy with my current ISP.

I want to get rid of the Sports channels etc as my monthly bill from next month increases to over £100 (best deal they can do is about £85).

Essentially, I want the FTA channels, the ability to record and series link them. But I also want to keep my mini boxes. Is this possible?

Spent over 30 mins searching available packages on the Sky website and came up empty.

Thanks

@ukbootlegs123 you should be able to continue having the multiroom subscription to allow you to watch on your mini boxes with Sky Esentials on Q as others have done this

Re: Downgrade to SKY Essentials

nigea99 — Tue, 20 May 2025 16:54:34 GMT

@ukbootlegs123

Just one thing you may need to be aware of SKY Essentials on SKY Q does not include SKY Atlantic or Netflix (unlike the similarly named Essential TV on SKY Glass/Stream)

Re: Downgrade to SKY Essentials

ukbootlegs123 — Wed, 21 May 2025 08:43:02 GMT

Yeh, I never use Netflix and barely anything on Sky Atlantic I ever watch. We mainly use the FTA channels, but my wife likes the Sky Q planner and the mini boxes are great (when they work and don't need a reboot).

Speaking to Sky today, they told me to ring back on the 28th and they can't take advance notice that I wish to change package (bloody daft), and that my cost will be £15 for Sky Essentials and another £15 to keep the 3 mini boxes.

Re: Downgrade to SKY Essentials

Sherwaddywaddy — Thu, 19 Jun 2025 21:32:31 GMT

Keep going on sky essentials. I down graded to sky essentials and the offers change each day and hour! At one point i was offered sky essentials with multi room at £3 a month if I took fibre gigafast. But when I called back to say yes then could offer it and it chanced to £5 each but when I called back....in the end I settled for essentials at £10 a month. Gave up on multi room as at £5 extra id rather buy an Apple TV.