topic Re: Qtalk in Sky Q

Qtalk

Suffsteve1 — Mon, 19 May 2025 21:46:11 GMT

Hi, my mini box is not connecting to my sky plus box or my router.... I've followed all the instructions given on the screen... have turned the router off and then.on, same for my mini box and the sky.plus box.

But. , it keeps doing it,

Can someone help.pls

Re: Qtalk

Greenfingers001 — Tue, 20 May 2025 10:04:23 GMT

Hi there Suffsteve1, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Qtalk

Laing1 — Tue, 20 May 2025 15:48:39 GMT

@Suffsteve1 wrote:

Hi, my mini box is not connecting to my sky plus box or my router.... I've followed all the instructions given on the screen... have turned the router off and then.on, same for my mini box and the sky.plus box.

But. , it keeps doing it,

Can someone help.pls

@Suffsteve1 you mention a Sky + box but do you actually mean a Sky Q box as mini boxes were never designed to connect to the old Sky+ boxes