https://helpforum.sky.com/t5/Sky-Q/No-sjy/m-p/4989235#M699837 <P>Sky q box and ghost boxes not working pulled plug out for&nbsp;</P> Mon, 19 May 2025 16:06:21 GMT CoachHouse 2025-05-19T16:06:21Z https://helpforum.sky.com/t5/Sky-Q/No-sjy/m-p/4989235#M699837 <P>Sky q box and ghost boxes not working pulled plug out for&nbsp;</P> Mon, 19 May 2025 16:06:21 GMT https://helpforum.sky.com/t5/Sky-Q/No-sjy/m-p/4989235#M699837 CoachHouse 2025-05-19T16:06:21Z https://helpforum.sky.com/t5/Sky-Q/No-sjy/m-p/4989259#M699848 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4395968">@CoachHouse</a>&nbsp;wrote:<BR /> <P>Sky q box and ghost boxes not working pulled plug out for&nbsp;</P> <HR /></BLOCKQUOTE> <P>Your post appears unfinished and by ghost boxes I presume you mean mini boxes?&nbsp;<BR /><BR />Try a reboot of the main Sky Q box, then once that’s back up and running do the same with any mini boxes if applicable -<BR />~ Using the remote put your main Sky Q box into standby<BR />~ switch the box off at the plug <BR />~ wait at least 30 seconds and then switch the box back on at the plug <BR />~ follow the on screen instructions <BR />~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds<BR />~ press the <span class="lia-unicode-emoji" title=":house:">🏠</span> button<BR /><BR />Allow 5-10 minutes before things hopefully revert back to normal.</P> Mon, 19 May 2025 16:32:14 GMT https://helpforum.sky.com/t5/Sky-Q/No-sjy/m-p/4989259#M699848 Daniel0210 2025-05-19T16:32:14Z