topic Re: Moving home: can payments be paused between move in dates? in Sky Q

Moving home: can payments be paused between move in dates?

pwatch13 — Mon, 19 May 2025 11:30:46 GMT

I'm moving home shortly and there will be a few month's delay until I move in to the new house. Is there a way of pausing my Sky Q subscription for a few months?

Re: Moving home: can payments be paused between move in dates?

GD1 — Mon, 19 May 2025 11:35:11 GMT

@pwatch13 Sky won't pause a service due to a home move or any reason. If your'e outside the minimum term you will need to cancel and sign back up at your new address when ready.

Re: Moving home: can payments be paused between move in dates?

pwatch13 — Mon, 19 May 2025 11:38:06 GMT

Thanks for your reply. Do you know what the minimum term is please?

Re: Moving home: can payments be paused between move in dates?

Daniel0210 — Mon, 19 May 2025 11:40:56 GMT

@pwatch13

Was 18 months but last year (I think) changed to 24 months.

Remember that you'd also have to return all loaned equipment and the return packaging is only sent to the address the account is registered at.