https://helpforum.sky.com/t5/Sky-Q/The-audio-button-cannot-increase-the-sound-or-decrease-the-sound-or-switch-the-sound-off/m-p/4988269#M699673 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4395347">@A151</a>&nbsp; &nbsp;Those are all functions of your TV or Sound System. You need to pair the Sky Q remote to your TV by holding down the Sky Q remote 1 &amp; 3 buttons and following the instructions on screen. The Sky Q box must be in sight of the remote.</P> Sun, 18 May 2025 16:44:51 GMT MightyQuinn 2025-05-18T16:44:51Z https://helpforum.sky.com/t5/Sky-Q/The-audio-button-cannot-increase-the-sound-or-decrease-the-sound-or-switch-the-sound-off/m-p/4988263#M699670 <P>My Sky TV is working perfectly well apart from the fact that I cannot raise the sound or decrease the sound or turn the sound off. &nbsp;Can you help. &nbsp;Many thanks</P> Sun, 18 May 2025 16:37:22 GMT https://helpforum.sky.com/t5/Sky-Q/The-audio-button-cannot-increase-the-sound-or-decrease-the-sound-or-switch-the-sound-off/m-p/4988263#M699670 A151 2025-05-18T16:37:22Z https://helpforum.sky.com/t5/Sky-Q/The-audio-button-cannot-increase-the-sound-or-decrease-the-sound-or-switch-the-sound-off/m-p/4988269#M699673 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4395347">@A151</a>&nbsp; &nbsp;Those are all functions of your TV or Sound System. You need to pair the Sky Q remote to your TV by holding down the Sky Q remote 1 &amp; 3 buttons and following the instructions on screen. The Sky Q box must be in sight of the remote.</P> Sun, 18 May 2025 16:44:51 GMT https://helpforum.sky.com/t5/Sky-Q/The-audio-button-cannot-increase-the-sound-or-decrease-the-sound-or-switch-the-sound-off/m-p/4988269#M699673 MightyQuinn 2025-05-18T16:44:51Z