topic Re: Sky Q box still not working in Sky Q

Sky Q box still not working

Trip — Sun, 18 May 2025 16:29:34 GMT

Even after disconecting power and rebooting several times my Sky Q box will not wake up.

I have called ths support number, and been dealt with by a bot, who says they will send me a link by text message as to fasted way to get help. Then they hang up. No message.

Is there a trick to getting toi speak to somebody?

Re: Sky Q box still not working

Daniel0210 — Sun, 18 May 2025 16:36:33 GMT

@Trip

Is this after Thursday nights outage?

Re: Sky Q box still not working

Trip — Sun, 18 May 2025 16:38:52 GMT

I was under the impression the outage was last night?

Re: Sky Q box still not working

MightyQuinn — Sun, 18 May 2025 16:40:50 GMT

@Trip wrote:
I was under the impression the outage was last night?

Hi @Trip No outage last night, it was on the 15th.

Re: Sky Q box still not working

Daniel0210 — Sun, 18 May 2025 16:40:52 GMT

@Trip

No. Thursday night from about 9:30 pm.