topic Re: Downgrading tv package in Sky Q

Downgrading tv package

Krista888 — Sun, 18 May 2025 13:51:24 GMT

You know what I don't understand, I have canceled my sky sports and cinema, I had paid for it this current month and I have to do a 31 day cool down period so I will be paying for both of these again next month but sky have already removed these services from my box! Surely if I pay for them I should be able to use them for the cool down period and this month that is already paid for 🤷🏻‍♀️

Re: Downgrading tv package

SKY1992bf — Sun, 18 May 2025 14:05:45 GMT

@Krista888 In theory yes you should be able to watch for the duration of the notice period but on occasions this kind of early removal does occur, your not the first person to report this and you certainly won't be the last

all you can do is call sky and ask if they will reinstate it for the duration of the notice period