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  <channel>
    <title>topic Re: Sky q switches off - 15/05 in Sky Q</title>
    <link>https://helpforum.sky.com/t5/Sky-Q/Sky-q-switches-off-15-05/m-p/4988017#M699624</link>
    <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/491706"&gt;@middlesex1993&lt;/a&gt;&amp;nbsp;wrote:&lt;P&gt;As I said.. I did a reboot of my Sky Q box on Friday morning, and since then fingers crossed, all working well. I only have a Sky Q box, no mini boxes and my broadband is with another provider and not with Sky My broadband was was not affected. by this major outage.&lt;/P&gt;&lt;P&gt;Finally, I don't understand why so many people are doing a software update if all it does is reset the current software.&lt;/P&gt;&lt;P&gt;Ever since I have had a Sky Q box I have never done a software update. I have it set to Ecc Mode and I am told by &amp;nbsp;Sky when&amp;nbsp;&amp;nbsp;necessary my software will update automatically &amp;nbsp;over night. I assume this is correct.&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;That's right, there's no need to manualy do software updates on Sky Q as even though it looks like it's updating, all it will do is download and reinstall the current software. Equally turning the auto standby mode off will not resolve this problem.&lt;/P&gt;</description>
    <pubDate>Sun, 18 May 2025 11:35:55 GMT</pubDate>
    <dc:creator>xenon81</dc:creator>
    <dc:date>2025-05-18T11:35:55Z</dc:date>
    <item>
      <title>Sky q switches off - 15/05</title>
      <link>https://helpforum.sky.com/t5/Sky-Q/Sky-q-switches-off-15-05/m-p/4983961#M696729</link>
      <description>&lt;P&gt;Sky q switched off&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 15 May 2025 23:14:09 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Sky-Q/Sky-q-switches-off-15-05/m-p/4983961#M696729</guid>
      <dc:creator>Ronald+Cross</dc:creator>
      <dc:date>2025-05-15T23:14:09Z</dc:date>
    </item>
    <item>
      <title>Sky box not working</title>
      <link>https://helpforum.sky.com/t5/Sky-Q/Sky-q-switches-off-15-05/m-p/4983889#M697958</link>
      <description>&lt;P&gt;The green light goes on but it doesn't work&lt;/P&gt;</description>
      <pubDate>Thu, 15 May 2025 20:17:14 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Sky-Q/Sky-q-switches-off-15-05/m-p/4983889#M697958</guid>
      <dc:creator>Murphysky101</dc:creator>
      <dc:date>2025-05-15T20:17:14Z</dc:date>
    </item>
    <item>
      <title>Re: Daily Sky Q issues</title>
      <link>https://helpforum.sky.com/t5/Sky-Q/Sky-q-switches-off-15-05/m-p/4983907#M697733</link>
      <description>&lt;P&gt;I have the same issue, it's been awful recently&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 15 May 2025 20:35:01 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Sky-Q/Sky-q-switches-off-15-05/m-p/4983907#M697733</guid>
      <dc:creator>JS40</dc:creator>
      <dc:date>2025-05-15T20:35:01Z</dc:date>
    </item>
    <item>
      <title>No response</title>
      <link>https://helpforum.sky.com/t5/Sky-Q/Sky-q-switches-off-15-05/m-p/4983913#M697119</link>
      <description>&lt;P&gt;There is no response and the screen says no signal. I can't turn Sky off it's frozen&lt;/P&gt;</description>
      <pubDate>Thu, 15 May 2025 20:44:06 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Sky-Q/Sky-q-switches-off-15-05/m-p/4983913#M697119</guid>
      <dc:creator>JudyAnn</dc:creator>
      <dc:date>2025-05-15T20:44:06Z</dc:date>
    </item>
    <item>
      <title>Sky not working</title>
      <link>https://helpforum.sky.com/t5/Sky-Q/Sky-q-switches-off-15-05/m-p/4983919#M697181</link>
      <description>&lt;P&gt;Sky has gone off all together but the box is still showing a green light&lt;/P&gt;</description>
      <pubDate>Thu, 15 May 2025 20:45:25 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Sky-Q/Sky-q-switches-off-15-05/m-p/4983919#M697181</guid>
      <dc:creator>Benny11</dc:creator>
      <dc:date>2025-05-15T20:45:25Z</dc:date>
    </item>
    <item>
      <title>Re: No response</title>
      <link>https://helpforum.sky.com/t5/Sky-Q/Sky-q-switches-off-15-05/m-p/4983914#M697120</link>
      <description>&lt;P&gt;Mine did the same. I switched it offnst thr wall, left it a couple of minutes and it came back. It's been playing up for about ten minutes.&lt;/P&gt;</description>
      <pubDate>Thu, 15 May 2025 20:45:38 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Sky-Q/Sky-q-switches-off-15-05/m-p/4983914#M697120</guid>
      <dc:creator>Julia1971</dc:creator>
      <dc:date>2025-05-15T20:45:38Z</dc:date>
    </item>
    <item>
      <title>Re: No response</title>
      <link>https://helpforum.sky.com/t5/Sky-Q/Sky-q-switches-off-15-05/m-p/4983915#M697121</link>
      <description>&lt;P&gt;Me too in Preston.&amp;nbsp; 21.47&lt;/P&gt;</description>
      <pubDate>Thu, 15 May 2025 20:47:24 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Sky-Q/Sky-q-switches-off-15-05/m-p/4983915#M697121</guid>
      <dc:creator>Scope46</dc:creator>
      <dc:date>2025-05-15T20:47:24Z</dc:date>
    </item>
    <item>
      <title>No signal</title>
      <link>https://helpforum.sky.com/t5/Sky-Q/Sky-q-switches-off-15-05/m-p/4983918#M697335</link>
      <description>&lt;P&gt;sky TV isn't working. No signal&lt;/P&gt;</description>
      <pubDate>Thu, 15 May 2025 20:47:45 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Sky-Q/Sky-q-switches-off-15-05/m-p/4983918#M697335</guid>
      <dc:creator>H-a-y-l-e-y</dc:creator>
      <dc:date>2025-05-15T20:47:45Z</dc:date>
    </item>
    <item>
      <title>Kick out of my sky app</title>
      <link>https://helpforum.sky.com/t5/Sky-Q/Sky-q-switches-off-15-05/m-p/4983917#M697836</link>
      <description>&lt;P&gt;as anybody else been kick out of the my sky app saying your account is not authorised to access the my sky app&lt;/P&gt;</description>
      <pubDate>Thu, 15 May 2025 20:47:45 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Sky-Q/Sky-q-switches-off-15-05/m-p/4983917#M697836</guid>
      <dc:creator>Paul20221</dc:creator>
      <dc:date>2025-05-15T20:47:45Z</dc:date>
    </item>
    <item>
      <title>Sky Q goes in loop whilst watching pre recording</title>
      <link>https://helpforum.sky.com/t5/Sky-Q/Sky-q-switches-off-15-05/m-p/4983930#M697855</link>
      <description>&lt;P&gt;Just as title says was watching pre recording and sky box goes into a loop, sky broadband checker stuck on all looking good from just before it stopped. There is only problem that Sky has no technical team on when you call out of hours. Disconnected hub reset done&amp;nbsp;&lt;/P&gt;&lt;P&gt;updates should be when I sleep. Clearly a WiFi /broadband issue , but all is apparently up to speed . Non sense&lt;/P&gt;</description>
      <pubDate>Thu, 15 May 2025 20:49:02 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Sky-Q/Sky-q-switches-off-15-05/m-p/4983930#M697855</guid>
      <dc:creator>Oma1</dc:creator>
      <dc:date>2025-05-15T20:49:02Z</dc:date>
    </item>
    <item>
      <title>Re: No response</title>
      <link>https://helpforum.sky.com/t5/Sky-Q/Sky-q-switches-off-15-05/m-p/4983923#M697122</link>
      <description>&lt;P&gt;Glad it's not just me! Though a pain in the middle of the darts 🤦🏻‍&lt;span class="lia-unicode-emoji" title=":female_sign:"&gt;♀️&lt;/span&gt; lincolnshire&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 15 May 2025 20:49:22 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Sky-Q/Sky-q-switches-off-15-05/m-p/4983923#M697122</guid>
      <dc:creator>MrsBoss82</dc:creator>
      <dc:date>2025-05-15T20:49:22Z</dc:date>
    </item>
    <item>
      <title>Re: No signal</title>
      <link>https://helpforum.sky.com/t5/Sky-Q/Sky-q-switches-off-15-05/m-p/4983922#M697336</link>
      <description>&lt;P&gt;MIne has done the same, some authentication server error and cannot connect ot main sky q box&lt;/P&gt;</description>
      <pubDate>Thu, 15 May 2025 20:50:10 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Sky-Q/Sky-q-switches-off-15-05/m-p/4983922#M697336</guid>
      <dc:creator>TanyaBear</dc:creator>
      <dc:date>2025-05-15T20:50:10Z</dc:date>
    </item>
    <item>
      <title>No signal cannot get sky tv</title>
      <link>https://helpforum.sky.com/t5/Sky-Q/Sky-q-switches-off-15-05/m-p/4983925#M697523</link>
      <description>&lt;P&gt;Tv states no source&lt;/P&gt;</description>
      <pubDate>Thu, 15 May 2025 20:50:34 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Sky-Q/Sky-q-switches-off-15-05/m-p/4983925#M697523</guid>
      <dc:creator>Saz33</dc:creator>
      <dc:date>2025-05-15T20:50:34Z</dc:date>
    </item>
    <item>
      <title>Re: No signal</title>
      <link>https://helpforum.sky.com/t5/Sky-Q/Sky-q-switches-off-15-05/m-p/4983927#M697337</link>
      <description>&lt;P&gt;Same here in Manchester&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 15 May 2025 20:51:11 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Sky-Q/Sky-q-switches-off-15-05/m-p/4983927#M697337</guid>
      <dc:creator>Mw5151</dc:creator>
      <dc:date>2025-05-15T20:51:11Z</dc:date>
    </item>
    <item>
      <title>Re: Kick out of my sky app</title>
      <link>https://helpforum.sky.com/t5/Sky-Q/Sky-q-switches-off-15-05/m-p/4983928#M697837</link>
      <description>&lt;P&gt;Yeah, I'm getting the same issue&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 15 May 2025 20:51:11 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Sky-Q/Sky-q-switches-off-15-05/m-p/4983928#M697837</guid>
      <dc:creator>Ryanp4444</dc:creator>
      <dc:date>2025-05-15T20:51:11Z</dc:date>
    </item>
    <item>
      <title>Re: Kick out of my sky app</title>
      <link>https://helpforum.sky.com/t5/Sky-Q/Sky-q-switches-off-15-05/m-p/4983941#M697840</link>
      <description>&lt;P&gt;Same happened here, TV also signed out but managed get that back on&lt;/P&gt;</description>
      <pubDate>Thu, 15 May 2025 20:52:06 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Sky-Q/Sky-q-switches-off-15-05/m-p/4983941#M697840</guid>
      <dc:creator>CarolC5</dc:creator>
      <dc:date>2025-05-15T20:52:06Z</dc:date>
    </item>
    <item>
      <title>Re: Kick out of my sky app</title>
      <link>https://helpforum.sky.com/t5/Sky-Q/Sky-q-switches-off-15-05/m-p/4983932#M697838</link>
      <description>&lt;P&gt;Yes and sky box not working&lt;/P&gt;</description>
      <pubDate>Thu, 15 May 2025 20:52:14 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Sky-Q/Sky-q-switches-off-15-05/m-p/4983932#M697838</guid>
      <dc:creator>Hiner</dc:creator>
      <dc:date>2025-05-15T20:52:14Z</dc:date>
    </item>
    <item>
      <title>Re: No signal</title>
      <link>https://helpforum.sky.com/t5/Sky-Q/Sky-q-switches-off-15-05/m-p/4983931#M697338</link>
      <description>&lt;P&gt;Same here in Rotherham&lt;/P&gt;</description>
      <pubDate>Thu, 15 May 2025 20:52:19 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Sky-Q/Sky-q-switches-off-15-05/m-p/4983931#M697338</guid>
      <dc:creator>gb4wfw</dc:creator>
      <dc:date>2025-05-15T20:52:19Z</dc:date>
    </item>
    <item>
      <title>Re: No signal</title>
      <link>https://helpforum.sky.com/t5/Sky-Q/Sky-q-switches-off-15-05/m-p/4983936#M697340</link>
      <description>&lt;P&gt;Same here im Weymouth dorset&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 15 May 2025 20:52:28 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Sky-Q/Sky-q-switches-off-15-05/m-p/4983936#M697340</guid>
      <dc:creator>ASPM722</dc:creator>
      <dc:date>2025-05-15T20:52:28Z</dc:date>
    </item>
    <item>
      <title>Re: No signal</title>
      <link>https://helpforum.sky.com/t5/Sky-Q/Sky-q-switches-off-15-05/m-p/4983933#M697339</link>
      <description>&lt;P&gt;Yup ours isn't working either! North Yorkshire&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 15 May 2025 20:52:57 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Sky-Q/Sky-q-switches-off-15-05/m-p/4983933#M697339</guid>
      <dc:creator>Frufru</dc:creator>
      <dc:date>2025-05-15T20:52:57Z</dc:date>
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