topic Re: Recording programs can’t watch in Sky Q

Recording programs can’t watch

Neet28 — Sat, 17 May 2025 20:20:29 GMT

Hi my recoded programs can't watch it say ls the subscription needs upgrading don't know what it means pls can you help

Re: Recording programs can’t watch

Neet28 — Sat, 17 May 2025 20:25:05 GMT

Hi can you help me all my recorded programs are not working

Re: Recording programs can’t watch

Laing1 — Sun, 18 May 2025 10:31:44 GMT

@Neet28 wrote:

Hi my recoded programs can't watch it say ls the subscription needs upgrading don't know what it means pls can you help

@Neet28 Sky signature comes with live TV, catchup and boxsets.in SD as standard you may be trying to download the programme in HD

The default download setting is HD so try changing the format to download in SD

you can change the default to SD by Pressing Home on your Sky Q remote and select Settings, then Setup.
Select Preferences, then 'On Demand default download format', and choose SD.